Perth Entry-Level Customer Service Agent | Flexible Hours

TSA Group; Perth; Hybrid; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Retention bonuses

Awards & prizes

Health insurance discounts

Comprehensive training

Flexible schedule

Job summary

TSA Group in Perth, Australia, is seeking customer-centric superstars to join our vibrant team. We value growth, recognition, and a supportive environment. You will handle a mix of inbound and outbound calls, build rapport, and deliver engaging customer experiences. Flexible hours and hybrid opportunities after probation.

Join an industry leader committed to diversity and ongoing training to set you up for success.

Qualifications

• Must be based in Perth (WA).
• Excellent communication skills with the ability to listen, empathize and engage in friendly conversation.
• Strong computer literacy and multi-tasking abilities.
• Self-motivation and a desire to push yourself to new heights.
• Openness to learning new skills, implementing them and celebrating successes.
• Resilience and the ability to perform at your best.
• A solution-oriented mindset, always ready to solve problems.
• A fixed internet connection and a suitable work-from-home setup.

Responsibilities

• Handle a mix of inbound and outbound calls, assisting customers with inquiries.
• Use effective communication to build rapport and provide engaging customer experiences.
• Be flexible with hours to ensure coverage when customers need us.

Skills

Communication skills

Empathy

Multi-tasking

Self-motivation

Learning mindset

Resilience

Problem solving

Home-office readiness

Job description

TSA Group in Perth, Australia, is seeking customer-centric superstars to join our vibrant team. We value growth, recognition, and a supportive environment. You will handle a mix of inbound and outbound calls, build rapport, and deliver engaging customer experiences. Flexible hours and hybrid opportunities after probation.

Join an industry leader committed to diversity and ongoing training to set you up for success.