Entry-Level Sales & Customer Care – Hybrid

Telco Services Australia Pty Ltd; Western Australia; Hybrid; AUD 48,000 - 56,000; Full time

Benefits offered by this job

Fully paid onboarding

Bonuses & recognition

Staff incentives

Insurance discounts

Career progression

Job summary

TSA Group in Perth, Australia is seeking an entry-level Customer Service and Sales Agent to join our growing team. You will handle inbound and outbound calls, understand customer needs, and offer tailored products from leading brands.

Training is provided, with opportunities for progression in a supportive, goal‑oriented environment. You’ll work in a hybrid setup after probation, with flexible hours, team culture, and a focus on customer success.

Qualifications

• Based in Perth and eligible to work full-time.
• Excellent communication and friendly, proactive approach.
• Basic computer literacy and ability to learn new systems.
• Experience in sales or hospitality is helpful but not required.

Responsibilities

• Handle a mix of inbound and outbound customer calls.
• Understand customer needs and offer tailored solutions.
• Build rapport and trust in every conversation.
• Meet sales targets in a supportive environment.
• Use CRM to manage leads and interactions.

Skills

Customer service

Communication

Sales

CRM systems

Tools

CRM software

Job description

TSA Group in Perth, Australia is seeking an entry-level Customer Service and Sales Agent to join our growing team. You will handle inbound and outbound calls, understand customer needs, and offer tailored products from leading brands.

Training is provided, with opportunities for progression in a supportive, goal‑oriented environment. You’ll work in a hybrid setup after probation, with flexible hours, team culture, and a focus on customer success.