Personal Injury Claims Specialist (Sensitive Claims)

Haylo People; Sydney; Vor Ort; AUD 104.000 - 127.000; Vollzeit

Benefits dieser Stelle

International legal firm

Superannuation

Salary up to $115,000 + super

Zusammenfassung

HAYLO People is seeking a Personal Injury Claims Specialist to manage a portfolio of sensitive historical claims in Sydney or Melbourne CBD. You will coordinate with insurers, claimants and legal representatives to drive timely resolutions and provide strategic guidance.

The role focuses on liability assessment, coverage analysis and negotiation, ensuring cost-effective outcomes while maintaining strong professional relationships with stakeholders.

Qualifikationen

• Experience managing complex claims, ideally within professional indemnity or similar insurance claims environments.
• Strong analytical skills to assess liability, coverage and exposure.
• Excellent written and verbal communication, with ability to build relationships.

Aufgaben

• Manage a portfolio of sensitive and complex historical claims from initial assessment through to resolution.
• Assess liability, coverage and financial exposure, developing strategies for resolution.
• Liaise with insurers, claimants, legal representatives, brokers and other stakeholders.
• Review claims, establish reserves and assess settlement opportunities.
• Manage settlement negotiations and collaborate to achieve sound outcomes.
• Maintain client relationships with regular updates and recommendations on strategy.
• Identify opportunities for early intervention to minimise costs and improve outcomes.

Kenntnisse

Complex claims management

Analytical skills

Communication skills

Organisational skills

Commercial acumen

Stakeholder negotiation

Jobbeschreibung

Personal Injury Claims Specialist (Sensitive Claims)

HAYLO People are experts in Personal Injury, Safety and General Insurance recruitment. We have partnered with an international legal firm seeking an experienced claims professional to join their team in Sydney CBD or Melbourne CBD.

This is an opportunity to manage a portfolio of sensitive and complex claim and work closely with a team of legally qualified professionals. You will use your extensive experience within this space to support the claims process and manage the claims including, mediation, facilitation, and negotiations.

The Role

• Manage a portfolio of sensitive and complex historical claims from initial assessment through to resolution.
• Assess liability, policy coverage and financial exposure, developing appropriate strategies for claim resolution.
• Liaise with insurers, claimants, legal representatives, brokers and other stakeholders throughout the claims process.
• Review claims, establish appropriate reserves and assess settlement and recovery opportunities.
• Manage settlement negotiations and work collaboratively with relevant parties to achieve commercially sound outcomes.
• Maintain strong client relationships, providing regular updates and recommendations on claims strategy.
• Identify opportunities for early intervention and effective claims management to minimise costs and improve outcomes.

Benefits

• Join a well-established international legal firm with a strong industry reputation.
• Manage a diverse portfolio of sensitive and historical complex claims.
• Salary up to $115,000 + super, depending on experience.
• Develop your technical claims expertise within a collaborative legal environment.
• Work alongside experienced legal and insurance professionals.

About You

• Experience managing complex claims, ideally within a professional indemnity or similar insurance claims environment.
• Strong analytical skills, with the ability to assess liability, policy coverage and financial exposure.
• Confident managing sensitive matters and negotiating with a range of stakeholders.
• Excellent written and verbal communication skills, with the ability to build effective relationships.
• Strong organisational skills, with the ability to prioritise competing deadlines and manage a portfolio of files.
• Commercially minded, proactive and focused on achieving positive claims outcomes.

We believe in the freedom to be our authentic selves and welcome people of all genders, ages, nationalities, ethnicity, sexual orientations, personality, and perspectives to apply for any of our roles.