Personal Banking Consultant - Caneland Central

Queensland-Country-Bank

Mackay Regional

Sur place

AUD 55 000 - 75 000

Plein temps

Il y a 2 jours
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Avantages offerts par ce poste

Work life balance and flexible working
Birthday Leave
Community Volunteer Leave
Employee Assistance Program (EAP)
Wellness Program
Discounts on Banking and Health Insur.
Cultural lunches and social clubs
Excellent training and development

Résumé du poste

Queensland Country Bank is seeking a Personal Banking Consultant to join our Mackay Region branch network. This full-time role focuses on delivering personalised service, identifying customer needs and promoting our products to help Members achieve their financial goals.

You will work across our Canelands and Mount Pleasant branches with a collaborative team, strong culture and commitment to work-life balance and professional development.

Qualifications

  • Demonstrated sales experience with a track record of meeting or exceeding targets.
  • Cash handling experience with accuracy and integrity.
  • Strong communication and customer service skills.
  • Ability to adapt to changing priorities and processes.
  • High attention to detail in everyday banking tasks.
  • Ability to quickly build rapport and work collaboratively with teammates.
  • Experience in the finance industry is desirable.

Responsabilités

  • Deliver personalised service to Members and identify individual needs.
  • Guide Members to successful outcomes by problem solving and promoting products/services.
  • Promote the Bank’s products and services to support financial goals.
  • Collaborate with branch team to ensure seamless service across Canelands and Mount Pleasant branches.

Connaissances

Demonstrated sales experience
Cash handling
Exceptional communication
Adapt to change
Attention to detail
Rapport building & teamwork
Finance industry experience

Description du poste

Great Place to Work Certified 4th year running! Join us as our next Personal Banking Consultant

About the Role

We are seeking an energetic and skilled team player to join our friendly and supportive branch in the Mackay Region. This is a great opportunity for someone with experience in the finance industry who has a genuine passion for helping people and contributing positively to a team environment where collaboration and trust are valued.

As a Personal Banking Consultant, your primary objective will be to deliver an exceptional level of personalised service to Members. You will guide Members to successful outcomes by identifying individual needs, problem solving and proactively promoting our products and services. If you already have experience in banking, this role provides a great opportunity to further develop your skills within a close‑knit team that values shared success, work‑life balance and professional growth.

This is a full‑time position based on a 38‑hour work week. The successful applicant will be required to work across our Canelands and Mount Pleasant branches as required, with the support of a strong team culture at the heart of everything we do.

About You
  • Demonstrated sales experience
  • Cash handling experience
  • Exceptional communication & customer service skills
  • A demonstrated ability to positively adapt to change
  • High attention to detail
  • Ability to quickly build rapport with people and work as a supportive team member
  • Experience in the Finance Industry (desirable)
About Us

Put simply, we are a bank that has a distinct purpose of helping Queenslanders live better lives through better finances.

Queensland Country have been certified as a Great Place to Work and with over 55 years in business, we continue to shape a phenomenal culture through having our values at the core of what we do. You instantly feel the passion, comradery, and optimism from everyone and can see just how much fun we have as we work together to grow a stronger business and deliver for our Members.

Our Benefits
  • Work life balance and flexible working options
  • Birthday Leave
  • Community Volunteer Leave
  • Access to an Employee Assistance Program (EAP)
  • Access to our Wellness Program
  • Discounts on your Banking and Health Insurance products
  • Cultural lunches and social clubs
  • Excellent training and development opportunities

**Queensland Country Bank limited ABN 77 087 651 027 AFSL/Australian Credit Licence 244 533

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