People Systems and Reporting Administrator

Good Sammy Enterprises; City Of Canning; On-site; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Free onsite parking

Not-for-profit tax-free benefits up to

Employee Assistance Program

Comprehensive orientation

Job summary

Good Sammy is seeking a dedicated People Systems and Reporting Administrator to support HR systems configuration, data integrity, and reporting. You will manage user access, assist ShiftCare deployments, and ensure system compliance across HR platforms.

The role requires autonomous, system-driven teamwork with HR, Payroll, IT and external vendors such as ELMO, Definitiv and ShiftCare. It is a permanent full-time position in Canning Vale.

Qualifications

• Experience in HR information systems administration and configuration.
• Ability to work autonomously and take initiative.
• Strong problem-solving skills for troubleshooting.
• Systems-driven mindset with focus on process improvement.
• Experience with HR systems or strong admin background with HR data.

Responsibilities

• Participate in HR strategy implementation and initiatives.
• Manage user access in all HR Systems.
• Maintain and update employee records with data accuracy.
• Configure system settings, workflows, notifications, and approvals.
• Manage security profiles, reset passwords, and uphold data security.
• Troubleshoot technical and user issues; provide timely resolutions.
• Assist staff with system navigation and self-service features.
• Create and update positions as required.
• Act as first point of contact for system queries and support.
• Guide users in effectively using HR Systems and applications.
• Support ShiftCare administration including user access and staff setup.

Skills

HRIS Admin

ShiftCare

ELMO

Definitiv

Data integrity

Reports

Power BI

Excel

Communication

Tools

ShiftCare admin

ELMO system

Definitiv HR

Job description

People Systems and Reporting Administrator

Posted: 15/09/2026

Closing Date: 14/10/2026

Job Type: Permanent - Full Time

Location: Canning Vale

Job Category: Human Resources & Recruitment

Your Impact:

As a Full Time People Systems and Reporting Administrator, you will:

• providetechnical and administrative support by troubleshooting issues, providing employee reports, and ensuring system compliance.
• support process improvements to streamline HR operations, including the implementation and ongoing administration of ShiftCare.
• reporting to People Systems & Reporting Lead.
• collaborating with: Exec, HR, Payroll, IT, internal and external vendors (e.g., ELMO, SupportAbility, Definitiv and ShiftCare support).
• proactive, self-motivated, and systems driven.
• requireanalytical thinking, adaptability to new technologies, and a collaborative approach to support team objectives and system improvements.

Job Description

What you'll do:

System Support

The key responsibilities are listed below but not limited to:

• Participate and assist in the implementation of HR strategies and initiatives
• Manage user access in all HR Systems.
• Maintain and update employee records with a focus on data accuracy.
• Configure system settings, workflows, notifications, and approvals.
• Manage security profiles, reset passwords, and uphold data security.
• Troubleshoot technical and user-related issues, escalating as needed.
• Assist staff with system navigation and self-service features.
• Create and update positions as required.
• Act as the first point of contact for system-related queries, providing timely resolution and user support.
• Guide employees, managers, and stakeholders in effectively using all HR Systems as required.
• Support the administration and configuration of ShiftCare, including user access, staff profile setup, teams, locations, forms, notifications and approved system settings.

Data Entry & Integrity

• Conduct regular audits of HR system data to ensure accuracy.
• Perform bulk uploads and updates, ensuring correct formatting and validation.
• Restrict system access to authorised users only.

HR Reporting & Documentation

• Generate existing or ad-hoc reports in all HR Systems.
• Develop and provide information from HR operational reports monthly and as required.
• Maintain system documentation, user guides, Policy and Procedures and process manuals.

System Process Improvement

• Assist with ShiftCare implementation and ongoing support, including data migration and validation, system testing, issue investigation, documentation, training and transition to business-as-usual support.
• Support testing of updates, integrations, and new features prior to deployment.
• Assist in automating repetitive administrative tasks to improve efficiency.
• Work closely with HR, Payroll, IT, and other internal teams to ensure seamless system functionality.
• Liaise with external vendors, including all HR Systems, to resolve technical issues and implement system improvements.

Desired Skills and Experience

What you’ll bring:

• Experience in HR information systems administration and configuration, with exposure to ELMO, Definitiv, ShiftCare or comparable systems.
• Ability to work autonomously and take initiative.
• Strong problem-solving skills with the ability to troubleshoot technical and user-related issues.
• Systems-driven mindset with a focus on process improvement.
• Experience in a similar HR system, or a strong administrative background with HR-related systems.
• High attention to detail with the ability to verify data accuracy and integrity.
• Understanding of HR processes, employee records management, and system workflows.
• Proficiency in generating and formatting reports in Word, Excel & PowerBI.
• Excellent communication and interpersonal skills to support and train employees and stakeholders.
• Ability to manage sensitive employee data with a high level of confidentiality.
• Familiarity with HR data reporting and analytics (desirable).
• Exposure to system testing and troubleshooting for HR software solutions (desirable).

Company Overview

Good Sammy is a for-purpose organisation creating employment opportunities for people with disability. We’ve been around since 1958 and we have a workforce of over 800 individuals, with almost 50% who identify as having disability.

Our efforts to make a difference extend beyond the workplace. Good Sammy is a driving force in sustainability, keeping nearly 7 million kilograms of used goods out of landfills annually. Our operations span various social enterprises, each contributing to our greater purpose.

We pride ourselves on being inclusive and know our people are our greatest asset.

Our values drive our initiatives and culture.

Brave - Have the courage to explore all possibilities.

Good - Do the right thing, the right way, always. Help you be your best.

Safe - Be aware, speak up, stay safe. Make your safety our priority.

Empowered - Respect everyone's voice. Do it with you.

What we can offer you:

• Free onsite parking.
• Generous not-for-profit tax-free benefits up to $15,900 per annum, to increase your take home pay.
• Free, confidential counselling services through our Employee Assistance Program.
• Comprehensive orientation program including an onsite tour.

Join us in making a positive impact in our community. Your dedication can help us transform workplaces and society, and together, we can create a better future for people of all abilities.

We strongly encourage applications from people with disability or lived experience, as well as Aboriginal and Torres Strait Islanders and people from culturally diverse backgrounds.