Administration and Scheduling Assistant

Good Sammy Enterprises; City Of Canning; On-site; AUD 45,000 - 60,000; Part time

Job summary

Good Sammy is seeking a Part Time Administration and Scheduling Assistant to support Warehouse and Logistics operations in Western Australia. You will handle general administration, scheduling, and customer enquiries to ensure efficient daily operations and strong service standards.

The role requires effective communication with internal and external stakeholders, accurate data recording, and collaboration with the Good Sammy team to support operational priorities and community initiatives.

Qualifications

• Strong administration experience and organisational skills.
• Excellent time management and prioritisation.
• Attention to detail and problem-solving ability.
• Ability to multitask effectively in a dynamic environment.
• Proficiency with Microsoft Office suite.

Responsibilities

• Provide admin and scheduling support in Warehouse and Logistics.
• Provide customer service for changes or variations to meet service standards.
• Report key production data and maintain relevant databases.
• Coordinate community container collection sites and charity clothing bin sites.
• Prepare run sheets and schedule collections with partners.
• Maintain records and seek feedback on service quality and improvements.
• Collaborate with other Good Sammy departments.

Skills

Admin experience

Time management

Attention to detail

Multitasking

MS Office proficiency

Tools

MS Office

Job description

As a Part Time Administration and Scheduling Assistant, you will play a key role in;

• Responsible for the day-to-day administration support requirements for the team, including a high standard of customer service to all new employment pathway customer enquiries.
• Engage with a range of internal and external stakeholders as required to best support the continued operation of the business.
• Work closely and collaboratively with all Good Sammy team members providing support to deliver on our key operational priorities and strategic outcomes.

Job Description

What you'll do:

• Provide general administration and scheduling support as required within the Warehouse and Logistics department, to ensure the fleet is most effectively and efficiently managed.
• Provide customer service in the form of advance communication for any changes or variation which may need to be accommodated to meet efficient service standards.
• Provide general administration and scheduling support as required within the Warehouse and Logistics department, to ensure key production data is reported and databases are maintained.
• Provide general administration and scheduling support as required for community container collection sites, charity clothing bin sites and household letterbox collections.
• Support the Warehouse and Logistics General Manager and CDS General Manager to identify new community container collection sites and charity clothing bin sites, and liaise with site contacts in the ongoing maintenance of relationships.
• Preparation of run sheets and scheduling collections from community donation and commercial business partners.
• Maintain appropriate record keeping and data management in line with the operations teams standard recording and reporting practices. Seek feedback from internal and external customers in regards to service quality and service improvement.
• Work effectively with other departments within Good Sammy.

Desired Skills and Experience

What you'll bring;

• Strong practical administration experience and organisational skills.
• Excellent time management and ability to prioritize work.
• Attention to detail and problem-solving skill.
• Strong organisational skill and the ability to multitask.
• Strong proficiency with using Microsoft Office suite.
• Experience in the disability, for-purpose sector (desirable).

Company Overview

Good Sammy is a for-purpose organisation creating employment opportunities for people with disability. We’ve been around since 1958 and we have a workforce of over 800 individuals, with almost 50% who identify as having disability.

Our efforts to make a difference extend beyond the workplace. Good Sammy is a driving force in sustainability, keeping nearly 7 million kilograms of used goods out of landfills annually. Our operations span various social enterprises, each contributing to our greater purpose.

We pride ourselves on being inclusive and know our people are our greatest asset.

Our values drive our initiatives and culture.

Brave - Have the courage to explore all possibilities.

Good - Do the right thing, the right way, always. Help you be your best.

Safe - Be aware, speak up, stay safe. Make your safety our priority.

Empowered - Respect everyone's voice. Do it with you.

What we can offer you:

• Free onsite parking.
• Generous not-for-profit tax-free benefits up to $15,900 per annum, to increase your take home pay.
• Free, confidential counselling services through our Employee Assistance Program.
• Comprehensive orientation program including an onsite tour.

Join us in making a positive impact in our community. Your dedication can help us transform workplaces and society, and together, we can create a better future for people of all abilities.