People-First Retail Store Lead: Sales, Ops & Team Growth

Chemist King Pharmacy Col Light Gardens; Adelaide; On-site; AUD 65,000 - 90,000; Full time

Job summary

Chemist King Colonel Light Gardens is seeking a hands-on Retail Store Manager to lead a busy pharmacy-focused store in Adelaide. You will coach and develop a team, drive sales through merchandising and promotions, and ensure exceptional customer experiences every day.

This full-time role reports to the Store Manager and offers practical leadership in a fast-paced retail environment. You bring proven retail management experience, strong people skills, and a passion for service.

Qualifications

• Previous retail management experience with a track record of team development.
• Strong people-management and communication skills.
• Customer-first mindset and focus on sales, productivity and store performance.
• Experience in pharmacy, health or beauty retail is valued.

Responsibilities

• Lead, coach and develop the team, building a positive culture where people feel supported and motivated.
• Deliver outstanding customer service, setting the standard for friendly, knowledgeable and engaging interactions.
• Support daily store operations, including rostering, staffing and workflow management.
• Drive sales and retail performance through effective merchandising, promotions and team engagement.
• Maintain high standards across visual merchandising, stock management and store presentation.
• Identify opportunities for improvement to enhance the customer experience, streamline operations and grow the business.
• Lead from the front, working alongside the team on the shop floor and providing hands-on support in a busy retail environment.
• Work collaboratively with the existing Store Manager to oversee day-to-day retail operations.

Skills

Retail management

People leadership

Customer service excellence

Tools

POS systems

Job description

Chemist King Colonel Light Gardens is seeking a hands-on Retail Store Manager to lead a busy pharmacy-focused store in Adelaide. You will coach and develop a team, drive sales through merchandising and promotions, and ensure exceptional customer experiences every day.

This full-time role reports to the Store Manager and offers practical leadership in a fast-paced retail environment. You bring proven retail management experience, strong people skills, and a passion for service.