People & Culture Administrator

Good-Shepherd-Lodge-Ltd.; Mackay Regional; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

5 weeks annual leave

Salary packaging

Wellness support for you and family

Fitness Passport

Ongoing training and development

Job summary

Good Shepherd Lodge Ltd is seeking a detail-oriented People & Culture Administrator to manage day-to-day HR workflows across the employee lifecycle, from recruitment to offboarding. The role supports two facilities, ensuring compliance and efficient processes in a high-demand care environment.

The position emphasizes accurate minute-taking, strict document control, and proactive communication with candidates and staff.

Qualifications

• 1–2 years in HR, People & Culture, or high-volume admin.
• Experience in Aged Care/Healthcare is a plus.
• Strong attention to healthcare compliance and background checks.

Responsibilities

• Coordinate end-to-end recruitment administration and interviews.
• Manage onboarding, training modules and offboarding processes.
• Take accurate minutes and maintain action-item logs for meetings.
• Support meetings across facilities with agenda prep and follow-ups.

Skills

Prior HR/People & Culture experience

Minute taking

Compliance mindset

Tech savvy (MS Office, HRIS/ATS)

Communication

Time management

Education

Certificate or Diploma in HR/BA related field

Tools

HRIS/ATS

Microsoft Office

Job description

Posted 01 Oct 2026

Description

At Good Shepherd Lodge Ltd, we are dedicated to providing exceptional, compassionate care to our residents. We believe that a supportive environment for our staff translates directly into high-quality care to our residents. Our People & Culture team is at the heart of this mission ensuring our workforce is engaged, compliant and empowered to do their best work.

About the Role

We are seeking a detail-oriented and proactive People & Culture Administrator to join our team on a full-time basis. In this role, you will be the engine room of our People & Culture department, managing the day-to-day administrative workflow of the entire employee lifecycle, from initial recruitment screening to offboarding.

Key Responsibilities

Recruitment and Candidate Administration

• Coordinate end-to-end recruitment administration processes including posting job ads, screening resumes and scheduling interviews.
• Conduct mandatory compliance checks unique to Aged Care, including National Police Checks, AHPRA registration verifications and visa checks (VEVO).
• Act as the primary point of contact for candidates, ensuring a professional and warm experience.

Onboarding & Offboarding

• Coordinate the day one onboarding process ensuring new starters complete their mandatory online modules and facility orientations.
• Manage the offboarding workflow, including processing resignations, scheduling exit interviews, and coordinating IT access and deactivation.
• Maintain up to date digital employee files and ensure compliance documentation is securely stored.

Business Meeting Support

• Schedule, coordinate, and prepare agendas for all general business, management, and operational meetings across both facilities.
• Attend business meetings to take highly accurate, professional minutes and maintain action item logs.
• Follow up on operational action items with internal stakeholders to ensure deadlines are met.

Skills & Experience Required

• Prior Experience: Minimum 1 - 2 years of experience in a HR, People & Culture, or high-volume administration role (experience in Aged Care, Healthcare or Corporate Administration is highly regarded).
• Business Minute Taking: Demonstrated ability to transcribe highly accurate, concise minutes during operational and business meetings.
• Compliance Mindset: Strong attention to detail regarding healthcare compliance requirements, background checks, and clearance tracking.
• Tech Savvy: Proficiency in Microsoft Office Suite (Word, Excel, Teams) and experience using an HRIS, ATS or rostering system.
• Communication: Exceptional verbal and written communication skills with a professional and empathetic approach.
• Time Management: Ability to manage competing priorities, maintain strict confidentiality, and meet deadlines under pressure.

Qualifications

• Certificate or Diploma in Human Resources, Business Administration, or a related field (desirable)
• Current Police Check (or willingness to obtain)
• Evidence of current vaccinations as per QLD Health and aged care requirements

What We Offer

• 5 weeks Annual leave
• Salary packaging available
• Free wellness and health support for you and your family members
• Fitness Passport
• Supportive team environment and collaborative workplace culture
• Opportunity to make a meaningful impact on resident care
• Ongoing training and professional development