People & Culture Coordinator

Right at Home; Cairns Regional; On-site; AUD 70,000 - 95,000; Full time

Job summary

Right at Home Australia is seeking a People & Culture Coordinator to attract, onboard and support a high-quality workforce across local offices. You will coordinate recruitment, onboarding and employee lifecycle activities, maintain workforce records and reporting, and help create a positive employee experience.

This role supports our mission to improve the quality of life for those we serve, with mentoring from experienced nurses, care managers and allied health professionals, in a

Qualifications

• Experience in Human Resources, People & Culture, recruitment or related role.
• Experience coordinating recruitment, onboarding and employee lifecycle processes.
• Experience using HRIS, recruitment, workforce and employee management systems (Microsoft Office, Teams, SharePoint).
• Strong written, verbal and interpersonal communication with stakeholders.
• Highly organised with attention to detail and ability to manage competing priorities.

Responsibilities

• Coordinate end-to-end recruitment, including advertising, candidate screening, interviews, reference checks and offers.
• Manage onboarding and orientation to meet pre-employment, compliance and induction requirements.
• Build positive relationships with candidates and employees, providing professional support throughout the lifecycle.
• Coordinate employee lifecycle activities including six-week check-ins, performance appraisals and feedback surveys.

Skills

People & Culture

Recruitment coordination

HRIS

Microsoft Office

Communication skills

Education

HR/Management degree

Tools

SharePoint

Teams

Microsoft Office

Job description

Welcome to Right at Home’s
Job Opportunities

The Right at Home Mission and Values

Right at Home has a mission to ‘improve the quality of life for those we serve’. We do this by choosing the Right People™, to deliver the Right Services™ with the Right Approach™. To continue this unwavering standard of quality care, we look for people who build our culture, who are sensitive and adaptable to clients’ different personalities, cultural backgrounds, and home dynamics, and who align with our values of flexibility, approachability, accountability, collaboration and integrity.

Benefits of Becoming a Right at Home Caregiver, Nurse, or Allied Health Practitioner

The foundation of becoming a successful Right at Home caregiver, nurse, or allied health practitioner is a deep passion for people and a commitment to providing high-quality care. In return, Right at Home provides flexibility and work security and a sense of belonging to a local office. You will be backed by a national support team meaning less travel and more client interaction. Right at Home values and supports your contribution and focuses on your career development with mentoring by experienced nurses, care managers, and allied health professionals with ongoing training and supervision. Competitive pay and a reward and recognition program called Right at Home! at some local offices are all part of the advantages of working for Right at Home.

Right About You!™

Right About You! is our employee recognition, wellbeing, and discounts program. The program recognises and supports Right at Home employees, bringing to life our values and culture with the use of eCards to recognise employees and peers doing great work. A key benefit of Right About You! is to help our workforce save money everyday, with discounts at over 400 Australian and international retailers. The best part? ALL of the discount offers can be used in conjunction with any sale prices or promotions offered by the retailer - so our employees save even more on things like groceries, petrol, clothing, entertainment, gadgets, appliances, travel and much more!

If spending is not their thing, our caregivers click through to our wellbeing portal for tips and tricks on how to maintain a healthy balance in their life. If they are looking for some midweek meal inspiration, needing help winding down at the end of a busy day, or just looking for simple ways to move more, there are loads of videos, recipes, articles, tools and tips to support their physical, financial and mental wellbeing. As part of Right at Home’s RightPeople ™ , we have ensured that whatever makes our employees tick, Right About You! ™ has it covered.

Right at Home is Australia’s leading quality home care provider, caring for seniors, adults living with a disability and adults recovering from a hospital stay. There’s nothing more important than providing care for those in need. Right at Home offers careers for Certificate III Companion Care Level Caregivers right through to Registered Nurses and Allied Health Professionals including physiotherapists and OTs who provide complex medical and wellbeing support to clients.

We want to help and support you and your career and provide you with the opportunity to serve a community who needs you so you can make a real difference in the lives of the most vulnerable while growing and thriving as a person. As a Right at Home caregiver, nurse, or allied health practitioner, our mission of ‘improving the quality of life for those we serve’ becomes your mission, too.

Search Current Positions

As our People & Culture Coordinator, you will play a key role in attracting, onboarding and supporting a high-quality workforce. You will coordinate recruitment and employee lifecycle activities, maintain workforce records and reporting, support employee engagement initiatives, and help create a positive employee experience that contributes to exceptional care outcomes for our clients.

Key responsibilities

Coordinate end-to-end recruitment, including advertising, candidate screening, interviews, reference checks and employment offers.

Manage the onboarding and orientation process to ensure all new employees meet pre-employment, compliance and induction requirements.

Build positive relationships with candidates and employees, providing professional and timely support throughout the employee lifecycle.

Coordinate employee lifecycle activities including six-week check-ins, performance appraisals, feedback surveys and separations.

Respond to general People & Culture, candidate and employee enquiries, escalating complex or sensitive matters as required.

Maintain accurate, confidential employee, candidate and workforce records across organisational systems.

Monitor workforce movements, including new starters, resignations and other staffing changes.

Support workforce reporting, recruitment metrics, capacity planning and monthly People & Culture reporting.

Develop and maintain local recruitment networks and partnerships to support workforce attraction and capability.

Contribute to a positive workplace culture, continuous improvement initiatives and safe, person-centred aged care services.

Maintain accurate employee, recruitment and workforce information across relevant systems, including SharePoint, Teams, Visual Care and other approved platforms

About us

Right at Home Australia operates through independently owned and operated offices and businesses under a franchise agreement. Right at Home provides aged care and community services, supporting disabled, seniors and frail elderly customers and their families.

Qualifications

About you

Previous experience in Human Resources, People & Culture, recruitment, workforce coordination or a related role

Demonstrated experience coordinating recruitment, onboarding and employee lifecycle processes, preferably within aged care, disability, community services or another regulated environment

Experience using HRIS, recruitment, workforce and employee management systems, including Microsoft Office, Teams and SharePoint

Strong written, verbal and interpersonal communication skills with the ability to build effective relationships with employees, candidates, managers and stakeholders

Highly organised with strong administration, record-keeping, time management and attention to detail

Ability to manage competing priorities, meet deadlines and work autonomously while contributing positively to a team

Professional, approachable, proactive and solutions-focused, with a high level of confidentiality and discretion

Current Australian Federal Police Check or ability to obtain one

Current driver's licence and access to a reliable, comprehensively insured vehicle where required for the role

Relevant tertiary qualification (HR, Management) is desirable