Administration Assistant

Respect Group; Gold Coast City; On-site; AUD 39,000 - 52,000; Part time

Benefits offered by this job

Training and development pathways

Supportive leaders who are onsite

Friendly, down-to-earth workplace

Long-term career in aged care

Job summary

Respect Group’s Gracemere Gardens is seeking a part-time Administration Assistant to support daily operations in an aged care setting. You will handle rostering, reception, and general administration to ensure smooth service delivery across the facility.

The role emphasizes strong communication, confidentiality, and reliability, with opportunities for development within the not-for-profit care context and a supportive onsite leadership team.

Qualifications

• Experience in administration, ideally in aged care, health, or a service-based role.
• Proven experience in rostering, timesheets, training records and staff documentation.
• Strong customer service, communication, and organisational skills.

Responsibilities

• Coordinate employee rostering, timesheets, training records, and staff documentation.
• Deliver professional, customer-focused reception services and general administrative support.
• Manage office administration, including correspondence, records, reports, and meeting minutes.
• Undertaking general administrative duties to support the efficient operation of the aged care service.
• Assist with resident administration, including admissions support and liaising with families.

Skills

Administration experience

Roster management

Customer service

Computer literacy

Tools

Word processing

Job description

About Us

At Respect, we’re proud to be the largest provider of aged care services in Regional Australia.

As a not-for-profit organisation, everything we do is driven by our commitment to supporting older Australians with dignity, compassion and genuine connection.

We’re a growing, values-led organisation with a strong focus on our residents, their families and our team. When you join Respect, you become part of a supportive community that thrives on collaboration, trust and the shared belief that everyone deserves to feel valued.

If you’re looking for an organisation that invests in its people, celebrates purpose, and offers meaningful career pathways, you’ll feel right at home with us.

Why You Will Love Working With Us

• A workplace culture that celebrates people, progress, and purpose
• Meaningful work where you see the impact you make every day
• Opportunities to grow your career
• Save tax by salary packaging up to $15,900 of living expenses and a further $2650 for meals out and holiday accommodation!

About the Role

Gracemere Gardens is a dynamic, purpose-driven aged care community where exceptional care and genuine connection come together. With 24/7 nursing support and the ability to care for residents with high or complex needs, our Care community allows staff to deliver tailored care that evolves with residents—all in one supportive, well-resourced environment. We foster a homely, respectful culture where residents thrive, and staff are empowered to make a real difference. Our highly trained nurses and personal care workers are backed by ongoing education, strong teamwork, and leadership that understands how important a smooth transition is for residents and staff alike. At Gracemere Gardens you’re not just doing a job—you’re building relationships, growing your skills, and being part of a team that truly cares.

This is a rewarding Part-time opportunity for an experienced and motivated Administration Assistant to join a supportive and dynamic team, ensuring the smooth day-to-day running of the facility.

We are seeking someone with strong administration experience, confident computer skills, and a background in reception, rostering or front-of-house roles. Rostering is a key responsibility, so experience in this area will be highly regarded, though not essential. You will also bring excellent communication skills, a warm and professional telephone manner, and a genuine commitment to delivering high-quality service.

No two days are the same! As Administration Assistant you will:

• Coordinate employee rostering, timesheets, training records, and staff documentation
• Deliver professional, customer-focused reception services and general administrative support.
• Manage office administration, including correspondence, records, reports, and meeting minutes.
• Undertaking general administrative duties to support the efficient operation of the aged care service
• Assist with resident administration, including admissions support and liaising with families

About You

You’ll thrive with us if you have:

• Experience in administration, ideally in aged care, health, or a service-based role.
• Proven experience in rostering, timesheets, training records and staff documentation
• Strong customer service, communication, and organisational skills.
• Competence with computers and word processing.
• An excellent ability to demonstrate confidentiality and compliance requirements.
• Current National Police Check, or able to obtain one.

Perks & Benefits

• As a not-for-profit you can reduce your tax by salary packaging up to $15,900 per year for living expenses, bills, rent, mortgage and groceries. Take advantage of a further $2,650 to pay for meals out or holiday accommodation
• Training and development pathways
• Supportive leaders who are onsite
• A friendly, down-to-earth workplace
• Opportunity to build a long-term career in aged care