Pediatric Clinic Receptionist & Admin Pro (Full-Time)

Building Blocks Therapy Hub; Sydney; On-site; AUD 52,000 - 68,000; Full time

Benefits offered by this job

Above-award remuneration

Induction and training

Supportive multidisciplinary team

Professional development

Wellbeing initiatives

Convenient Epping location

Job summary

Building Blocks Therapy Hub in Epping seeks a Receptionist & Admin Assistant to keep a busy paediatric clinic running smoothly. You will be the friendly first contact for children and families, manage diaries, coordinate appointments and handle payments, ensuring accurate records and compliance.

Join a supportive, multidisciplinary team with ongoing training, flexible collaboration and a focus on exceptional patient experiences. Experience in medical/allied health settings is essential.

Qualifications

• Previous experience in medical or allied health reception.
• Excellent verbal and written communication skills.
• Experience using allied health Practice Management Software, particularly Zanda.
• Knowledge of Medicare, private health insurance and NDIS administrative processes.
• Proactive, organised, patient-centred and capable of multitasking.

Responsibilities

• Provide warm, welcoming first contact for children, families and visitors.
• Independently manage appointment diaries, bookings, cancellations and scheduling.
• Respond promptly to calls, emails and client enquiries.
• Process payments, invoices and Medicare/private health/NDIS administration.
• Maintain accurate client records and administrative compliance.
• Coordinate client intake and ongoing communications with families.
• Assist with school holiday group programs.

Skills

Communication

Microsoft Word

Outlook

Zanda

Medicare knowledge

NDIS knowledge

Organisational skills

Children experience

Tools

Zanda Practice Management

Job description

Building Blocks Therapy Hub in Epping seeks a Receptionist & Admin Assistant to keep a busy paediatric clinic running smoothly. You will be the friendly first contact for children and families, manage diaries, coordinate appointments and handle payments, ensuring accurate records and compliance.

Join a supportive, multidisciplinary team with ongoing training, flexible collaboration and a focus on exceptional patient experiences. Experience in medical/allied health settings is essential.