Pediatric Clinic Reception & Admin (Part-Time)

Talk Plus Allied Health; Caloundra; On-site; AUD 24,000 - 32,000; Part time

Job summary

Talk Plus Allied Health is seeking a friendly Administrator (Client Care) to support our child-focused team. The role is part-time (26 hours/week) from Monday to Thursday 8:00am–2:00pm and Friday 8:00am–12:00pm, with potential extension based on business needs. A parent-friendly role with school-holiday flexibility is ideal.

You will manage appointments, client enquiries, intake of referrals, billing, and general admin to ensure a warm, welcoming clinic environment for children and families.

Qualifications

• Previous admin or healthcare experience (essential).
• Excellent communication and organisational skills.
• Compassionate, family-centred approach.
• Confidence with technology.

Responsibilities

• Provide a warm and welcoming environment for children and families.
• Schedule, confirm, and manage client appointments using practice management software.
• Handle client enquiries with empathy and professionalism.
• Manage intake of new referral clients and assist in waitlist management.
• Answer phone calls and emails promptly and professionally.
• Communicate clearly with clients, parents, referers and colleagues.
• Maintain accurate client records and documentation.
• Process invoices and billing tasks with precision.
• Keep reception, waiting area, and office supplies tidy and stocked.
• Assist clinicians with administrative needs and social media management.

Skills

Communication

Organisation

Tech-savvy

Patient focus

Tools

Practice management software

Job description

Talk Plus Allied Health is seeking a friendly Administrator (Client Care) to support our child-focused team. The role is part-time (26 hours/week) from Monday to Thursday 8:00am–2:00pm and Friday 8:00am–12:00pm, with potential extension based on business needs. A parent-friendly role with school-holiday flexibility is ideal.

You will manage appointments, client enquiries, intake of referrals, billing, and general admin to ensure a warm, welcoming clinic environment for children and families.