Pediatric Clinic Office Manager — Front Desk & Operations

Leap Centre; Sydney; On-site; AUD 70,000 - 90,000; Full time

Job summary

Leap Centre in Frenchs Forest, NSW, is seeking an experienced Office Manager to own day-to-day administration of our paediatric allied health clinic, including front-desk duties and coordination with therapists.

You will welcome families, manage bookings, billing, referrals, and client intake, and help develop efficient systems. This hands-on, client-facing role offers autonomy within a supportive, growing practice.

Qualifications

• Experience in office management or practice administration.
• Excellent organisational and time-management skills.
• Attention to detail and ability to manage competing priorities.
• Strong written and verbal communication skills.
• Warm, friendly manner with children and families.
• Ability to work independently and as part of a team.

Responsibilities

• Managing front desk and day-to-day reception.
• Welcoming children and families with professional service.
• Answering phone calls and managing clinic emails.
• Coordinating therapists' schedules, appointments, and bookings.
• Managing referrals, inquiries and new client intake.
• Billing, payments and general accounts administration.
• Supporting NDIS and private client administration.
• Maintaining accurate client and practice records.
• Improving administrative systems and procedures.
• Identifying opportunities to improve efficiency and client experience.
• Collaborating with Directors and clinical leadership.
• Assisting with clinic programs and various operational tasks.

Skills

Office management

Administration

Customer service

Time management

Communication

Teamwork

Job description

Leap Centre in Frenchs Forest, NSW, is seeking an experienced Office Manager to own day-to-day administration of our paediatric allied health clinic, including front-desk duties and coordination with therapists.

You will welcome families, manage bookings, billing, referrals, and client intake, and help develop efficient systems. This hands-on, client-facing role offers autonomy within a supportive, growing practice.