Pediatric Therapy Admin & Front Desk Coordinator

NAPA Centre Pty Ltd; Shire Of Plantagenet; On-site; AUD 50,000 - 64,000; Full time

Benefits offered by this job

Wellness vouchers

Employee Assistance Program

Social lunches with families

Career progression opportunities

Job summary

NAPA Centre Pty Ltd is seeking an experienced administration professional for our paediatric therapy clinic in Forest Hill. The role involves greeting families, answering queries, rostering, invoicing, and managing payments as part of a busy front desk.

You will uphold our values in a fast-paced, support-driven environment with a friendly team. The successful candidate will have admin experience, strong communication skills, and attention to detail, with WWCC/NDIS checks preferred and

Qualifications

• Experience in a reception or scheduling environment is highly desirable.
• Strong customer service and written/verbal communication skills.
• Attention to detail and ability to manage multiple tasks simultaneously.
• Proficiency with basic office software and invoicing processes.
• Knowledge of NDIS/NDS documentation and WWCC/NDIS checks is advantageous.

Responsibilities

• Greet visitors and create a positive first impression at the clinic.
• Answer calls, direct inquiries, and schedule appointments efficiently.
• Manage rostering, rescheduling, and keep accurate calendars.
• Process invoices, reconcile payments, and maintain records.
• Support development of administrative practices and improve processes.

Skills

Reception duties

Scheduling

Customer service

Communication

Microsoft Office

Tools

MS Office

Invoicing system

NDIS documentation

Job description

NAPA Centre Pty Ltd is seeking an experienced administration professional for our paediatric therapy clinic in Forest Hill. The role involves greeting families, answering queries, rostering, invoicing, and managing payments as part of a busy front desk.

You will uphold our values in a fast-paced, support-driven environment with a friendly team. The successful candidate will have admin experience, strong communication skills, and attention to detail, with WWCC/NDIS checks preferred and