Office Manager

Leap Centre; Sydney; On-site; AUD 70,000 - 90,000; Full time

Job summary

Leap Centre in Frenchs Forest, NSW, is seeking an experienced Office Manager to own day-to-day administration of our paediatric allied health clinic, including front-desk duties and coordination with therapists.

You will welcome families, manage bookings, billing, referrals, and client intake, and help develop efficient systems. This hands-on, client-facing role offers autonomy within a supportive, growing practice.

Qualifications

• Experience in office management or practice administration.
• Excellent organisational and time-management skills.
• Attention to detail and ability to manage competing priorities.
• Strong written and verbal communication skills.
• Warm, friendly manner with children and families.
• Ability to work independently and as part of a team.

Responsibilities

• Managing front desk and day-to-day reception.
• Welcoming children and families with professional service.
• Answering phone calls and managing clinic emails.
• Coordinating therapists' schedules, appointments, and bookings.
• Managing referrals, inquiries and new client intake.
• Billing, payments and general accounts administration.
• Supporting NDIS and private client administration.
• Maintaining accurate client and practice records.
• Improving administrative systems and procedures.
• Identifying opportunities to improve efficiency and client experience.
• Collaborating with Directors and clinical leadership.
• Assisting with clinic programs and various operational tasks.

Skills

Office management

Administration

Customer service

Time management

Communication

Teamwork

Job description

Office Manager – Paediatric Allied HealthLEAP Centre | Frenchs Forest, Northern Beaches

LEAP Centre is a growing paediatric allied health practice providing Occupational Therapy and Speech Pathology services to children and families across Sydney’s Northern Beaches.

We’re looking for an experienced, highly organised and proactive Office Manager to take ownership of the day-to-day administrative operations of our practice and help ensure our clinic runs smoothly, efficiently and professionally.

This is a hands‑on, client-facing role that combines reception and front-desk responsibilities with responsibility for the day-to-day administration and coordination of the clinic. You’ll be a central point of contact for our families and therapists and an important part of keeping the practice running well.

About the role

• Managing the front desk and day-to-day reception of the clinic
• Welcoming children and families and providing warm, professional customer service
• Answering incoming phone calls and managing clinic emails
• Managing therapist schedules, appointments and client bookings
• Coordinating referrals, enquiries and new client intake
• Managing billing, payments and general accounts administration
• Supporting NDIS and private client administration
• Maintaining accurate client and practice records
• Supporting and coordinating the broader administration function
• Developing and improving administrative systems and procedures
• Identifying opportunities to improve efficiency and the client experience
• Working closely with the Directors and clinical leadership team
• Assisting with clinic programs, projects and other operational tasks as required

About you

We’re looking for someone who is capable, dependable and genuinely enjoys taking ownership of their role.

You’ll ideally have:

• Strong experience in office management, practice administration or a senior administrative role
• Excellent organisational and time‑management skills
• Strong attention to detail
• Confidence managing competing priorities in a busy environment
• Excellent written and verbal communication skills
• A warm, friendly and professional manner with children and families
• Strong initiative and problem‑solving skills
• Confidence learning and managing systems and processes
• The ability to work independently while also being a collaborative member of the team
• A proactive mindset — you notice what needs to be done and take the initiative to make it happen

Why join LEAP?

We’re a friendly, supportive and collaborative team that genuinely values the people who work with us.

You’ll be joining an established and growing practice where you’ll have the opportunity to make the role your own, contribute ideas and have a meaningful impact on how the clinic operates.

We offer

• A supportive and welcoming team environment
• A varied role with genuine responsibility and autonomy
• The opportunity to work closely with the Directors and clinical leadership team
• A modern paediatric clinic in Frenchs Forest
• Long‑term stability within a growing allied health practice
• The opportunity to help shape and improve our administrative systems as LEAP continues to grow

We’re looking for someone who wants to become an important and long-term part of our team.