Mon–Fri Paediatric Clinic Admin & Front Desk

Kids Therapy Clinics Pty Ltd; Sydney; On-site; AUD 48,000 - 60,000; Full time

Job summary

Kids Therapy Clinics Australia in Sydney is seeking an Administration Assistant to support day-to-day clinic operations. You will greet families, coordinate appointments, manage files and liaise with therapists and external stakeholders in a friendly, professional manner.

This role requires prior admin or reception experience, excellent communication, strong organisation, and the ability to handle multiple tasks.

Qualifications

• Experience in administration, reception or customer service.
• Excellent verbal and written communication.
• Strong organisational and time-management skills.
• Ability to manage multiple priorities in a busy environment.
• Attention to detail and accuracy; proficient in Microsoft Office and email.
• Professional and compassionate communication with families.
• Maintain confidentiality with sensitive client information.
• Initiative to work independently and as part of a team.
• Reliable attendance and strong work ethic.
• WWCC and National Criminal History Check within last 6 months.

Responsibilities

• Greeting children, parents and visitors with a warm, professional reception.
• Answering calls and responding to general enquiries.
• Managing client appointments and therapist calendars.
• Booking, confirming, rescheduling and cancelling appointments.
• Responding to emails and maintaining professional family communication.
• Creating and maintaining client files and accurate information.
• Processing referrals, intake documentation and service paperwork.
• Assisting with NDIS participant administration and funding information.
• Processing payments, invoices and general billing inquiries.
• Scanning, filing, uploading and maintaining confidential documents.

Skills

Reception experience

Customer service

Communication

Time management

Attention to detail

Confidentiality

Independent & team work

Tools

Microsoft Office

Job description

Kids Therapy Clinics Australia in Sydney is seeking an Administration Assistant to support day-to-day clinic operations. You will greet families, coordinate appointments, manage files and liaise with therapists and external stakeholders in a friendly, professional manner.

This role requires prior admin or reception experience, excellent communication, strong organisation, and the ability to handle multiple tasks.