Payroll Team Leader

JBS Australia Pty Limited; Ipswich City; On-site; AUD 110,000 - 140,000; Full time

Job summary

JBS Australia Pty Limited is seeking a Payroll Team Leader to guide a high-performing payroll team responsible for weekly and fortnightly payrolls across 15,000+ employees and labour hire personnel. Reporting to the Payroll Manager, you will ensure accurate, timely processing, robust controls and continuous improvement.

The role emphasizes mentoring, stakeholder engagement and a culture of accountability within a large multi-site organisation.

Qualifications

• Proven experience leading a payroll team.
• Extensive end-to-end payroll experience in a high-volume environment.
• Strong knowledge of payroll legislation, compliance requirements and payroll best practice.
• Exceptional attention to detail and problem-solving skills.
• Experience managing payroll escalations and complex payroll matters.

Responsibilities

• Lead, coach, mentor and develop a team of Payroll Officers.
• Manage team workloads and payroll schedules to ensure payrolls are processed accurately and on time.
• Oversee end-to-end payroll processing for 15,000+ employees across multiple business operations.
• Review and approve complex payroll transactions, including overpayments and adjustments.
• Act as the escalation point for complex payroll enquiries and issues.
• Ensure employee payroll records and documentation are maintained accurately and compliantly.
• Drive process improvements to enhance efficiency, compliance and service delivery.
• Support payroll system upgrades, testing, implementations and optimisation activities.
• Develop and maintain payroll procedures, documentation and work instructions.
• Contribute to recruitment, onboarding, training and performance management activities.
• Foster a culture of accountability, continuous improvement and exceptional customer service.
• Ensure compliance with relevant legislation, SOX requirements and company policies.

Skills

Payroll leadership

End-to-end payroll

Stakeholder engagement

Excel

Continuous improvement mindset

Prioritisation & organisation

Payroll escalations handling

Problem solving

Multi-site operations

Tools

Excel

Job description

Lead a high-performing payroll team supporting one of Australia's largest employers.

At JBS Australia, we employ more than 15,000 people across Australia and New Zealand, making payroll a critical function that directly impacts our workforce every day. We're seeking an experienced and people-focused Payroll Team Leader to lead a team of payroll professionals and oversee the accurate and compliant delivery of high-volume payroll services.

This is an exciting opportunity for a payroll leader who enjoys mentoring others, driving continuous improvement, solving complex payroll challenges, and making a genuine impact within a large and dynamic organisation.

About the Role

Reporting to the Payroll Manager, you will lead a team of 8 Payroll Officers and oversee the end-to-end processing of weekly and fortnightly payrolls for more than 15,000 employees and labour hire personnel.

You will be responsible for ensuring payroll accuracy, compliance, service excellence, and continuous improvement while building a positive, high-performing team culture.

Key Responsibilities

• Lead, coach, mentor and develop a team of 8 Payroll Officers.
• Manage team workloads and payroll schedules to ensure payrolls are processed accurately and on time.
• Oversee end-to-end payroll processing for 15,000+ employees across multiple business operations.
• Review and approve complex payroll transactions, including overpayments and adjustments.
• Act as the escalation point for complex payroll enquiries and issues.
• Ensure employee payroll records and documentation are maintained accurately and compliantly.
• Drive process improvements to enhance efficiency, compliance and service delivery.
• Support payroll system upgrades, testing, implementations and optimisation activities.
• Develop and maintain payroll procedures, documentation and work instructions.
• Contribute to recruitment, onboarding, training and performance management activities.
• Foster a culture of accountability, continuous improvement and exceptional customer service.
• Ensure compliance with relevant legislation, SOX requirements and company policies.

About You

• Proven experience leading or supervising a payroll team.
• Extensive end-to-end payroll experience within a high-volume environment.
• Strong knowledge of payroll legislation, compliance requirements and payroll best practice.
• Exceptional attention to detail and problem-solving skills.
• Experience managing payroll escalations and complex payroll matters.
• Strong stakeholder engagement and customer service skills.
• The ability to prioritise, organise and manage competing deadlines.
• A continuous improvement mindset and desire to drive efficiencies.
• Advanced Microsoft Excel skills.
• Experience leading payroll operations within a large, multi-site organisation.

Why Join JBS Australia?

• Join one of Australia's largest and most successful employers.
• Lead a dedicated team within a critical business function.
• Opportunity to influence payroll operations and drive meaningful improvements.
• Supportive leadership team and collaborative culture.
• Ongoing professional development and career growth opportunities.
• Competitive remuneration and employee benefits.

JBS Australia is Australia’s largest and most respected meat and food processing company. We have a strong portfolio of leading beef, lamb, pork, salmon and value added branded products. JBS Australia is a part of the global JBS business, which is the largest animal protein business in the world, and second largest food company with operations in North America, South America, Europe, Australia and New Zealand.

At JBS Australia, we pride ourselves on a portfolio of brands that cater to a variety of preferences and priorities, meeting ever-evolving consumer tastes and providing a range of products to meet expectations.