Payroll Support Officer

Michael Page; Sydney; On-site; AUD 39,000 - 50,000; Full time

Benefits offered by this job

Attractive hourly rate

Immediate start

Collaborative team with leadership

Job summary

Michael Page is seeking an experienced Payroll Support Officer to join a high‑performing payroll team in Sydney. This role offers an immediate start and a clear onboarding path within a large, complex organisation.

You will support a broad range of payroll activities, process employee set‑ups in Oracle and PeopleSoft, assist with onboarding, manage high volumes of tickets, maintain records, and respond to payroll enquiries with strong attention to detail.

Qualifications

• Previous experience in payroll administration or HR administration.
• Strong attention to detail and data accuracy.
• Experience managing workflow queues, ticketing systems or service requests.
• Exposure to Oracle, PeopleSoft or similar HRIS/payroll platforms.
• Excellent customer service and stakeholder management skills.
• Confidence handling backlogs and process-driven workloads.
• Strong Microsoft Excel and Office skills.

Responsibilities

• Support the Payroll Team with a broad range of payroll activities
• Process employee and worker set-up requests within Oracle and PeopleSoft
• Assist with onboarding activities including system access and employment record creation
• Manage high volumes of payroll-related tickets through the digital workflow platform
• Monitor and allocate tasks through the payroll ticketing system
• Maintain employee and non-employee records accurately and efficiently
• Support payroll processing activities and assist with data validation
• Respond to payroll enquiries from employees, managers and stakeholders
• Assist with managing large volumes of casual worker administration
• Support the administration of visiting contractors and other system users requiring access
• Maintain payroll records, documentation and shared databases
• Assist with backlog remediation activities and payroll data clean-up
• Work collaboratively with Payroll, HR and operational stakeholders to ensure service levels are maintained
• Contribute to process improvements and operational efficiencies

Skills

Attention to detail

Workflow management

Customer service

Excel skills

Tools

Oracle

PeopleSoft

Job description

• Support the Payroll Team with a broad range of payroll activities


• Process employee and worker set-up requests within Oracle and PeopleSoft


• Assist with onboarding activities including system access and employment record creation


• Manage high volumes of payroll-related tickets through the digital workflow platform


• Monitor and allocate tasks through the payroll ticketing system


• Maintain employee and non-employee records accurately and efficiently


• Support payroll processing activities and assist with data validation


• Respond to payroll enquiries from employees, managers and stakeholders


• Assist with managing large volumes of casual worker administration


• Support the administration of visiting contractors and other system users requiring access


• Maintain payroll records, documentation and shared databases


• Assist with backlog remediation activities and payroll data clean-up


• Work collaboratively with Payroll, HR and operational stakeholders to ensure service levels are maintained


• Contribute to process improvements and operational efficiencies

• Support the Payroll Team with a broad range of payroll activities


• Process employee and worker set-up requests within Oracle and PeopleSoft


• Assist with onboarding activities including system access and employment record creation


• Manage high volumes of payroll-related tickets through the digital workflow platform


• Monitor and allocate tasks through the payroll ticketing system


• Maintain employee and non-employee records accurately and efficiently


• Support payroll processing activities and assist with data validation


• Respond to payroll enquiries from employees, managers and stakeholders


• Assist with managing large volumes of casual worker administration


• Support the administration of visiting contractors and other system users requiring access


• Maintain payroll records, documentation and shared databases


• Assist with backlog remediation activities and payroll data clean-up


• Work collaboratively with Payroll, HR and operational stakeholders to ensure service levels are maintained


• Contribute to process improvements and operational efficiencies

Join a high-performing payroll team in a large, complex organisationImmediate start available - quick onboarding

The ideal candidate will have:

• Previous experience in payroll administration, payroll support or HR administration


• Strong attention to detail and data accuracy


• Experience managing workflow queues, ticketing systems or service requests


• Exposure to Oracle, PeopleSoft or similar HRIS/payroll platforms


• Excellent customer service and stakeholder management skills


• Confidence working through backlogs and process-driven workloads


• Strong Microsoft Excel and Office skills

Our client is a large and highly respected organisation operating within a complex workforce environment. Following a period of significant change, they are now looking for an experienced Payroll Support Officer to assist with operational support, administrative workloads and payroll service delivery.

• Attractive hourly rate


• Opportunity to gain experience in a large, complex payroll environment


• Collaborative team with structured leadership support


• Immediate start available