Payroll Officer

MAYDAY Recruitment Group; Brisbane; On-site; AUD 63,000 - 69,000; Full time

Benefits offered by this job

Hybrid work model

Competitive hourly rate

Contract: Fixed term 4 months

Location: Eight Mile Plains

Job summary

MAYDAY Recruitment Group - Winner Outstanding Agency 2023 is partnering with a national organisation to recruit an experienced Payroll Officer for end-to-end payroll across a large workforce. The role emphasizes accuracy, timely processing, and strong stakeholder support in a collaborative environment.

The successful candidate will handle terminations, reconciliations, ad hoc payments and payroll queries within SLA, while contributing to process improvements.

Qualifications

• Payroll experience, ideally within a high-volume environment is required.
• Strong knowledge of payroll legislation, enterprise agreements, and compliance requirements.
• Experience using SAP & SuccessFactors is a must!
• High attention to detail with the ability to manage complex payroll processes.
• Strong communication skills with a customer-focused mindset.
• Tech-savvy and adaptable, with a proactive approach to continuous improvement.
• Able to work both independently and collaboratively within a team.

Responsibilities

• Process end-to-end payroll activities, ensuring accuracy and compliance with policies and legislation
• Manage pay cycles, including terminations, reconciliations, overpayments, and reporting
• Create and review off-cycle and ad hoc payments
• Investigate and resolve Tier 2 payroll queries within SLA timeframes
• Monitor and action Payroll Control Centre (PCC) alerts
• Maintain strict data integrity and confidentiality across all systems
• Support system updates, UAT testing, and process improvements
• Collaborate with internal teams to support business-as-usual operations and projects
• Provide responsive, professional support to stakeholders across the business

Skills

Payroll processing

High-volume payroll

Payroll legislation

SAP

SuccessFactors

Attention to detail

Communication

Team collaboration

Process improvement

Tools

SAP

SuccessFactors

Job description

We’re partnering with a leading national organisation to recruit an experienced Payroll Officer to join their high-performing team. This role plays a critical part in delivering accurate, timely payroll services while supporting a strong culture of service excellence.

About the Role

As a Payroll Officer, you’ll be responsible for end-to-end payroll processing across a large, complex workforce. Working within a collaborative environment, you’ll support both line managers and employees by delivering high-quality payroll services and resolving queries efficiently. You’ll also play a key role in identifying opportunities to improve processes and enhance the overall employee experience.

Key Responsibilities

• Process end-to-end payroll activities, ensuring accuracy and compliance with policies and legislation
• Manage pay cycles, including terminations, reconciliations, overpayments, and reporting
• Create and review off-cycle and ad hoc payments
• Investigate and resolve Tier 2 payroll queries within SLA timeframes
• Monitor and action Payroll Control Centre (PCC) alerts
• Maintain strict data integrity and confidentiality across all systems
• Support system updates, UAT testing, and process improvements
• Collaborate with internal teams to support business-as-usual operations and projects
• Provide responsive, professional support to stakeholders across the business

About You

• Payroll experience, ideally within a high-volume environment is required
• Strong knowledge of payroll legislation, enterprise agreements, and compliance requirements
• Experience using SAP & SuccessFactors is a must!
• High attention to detail with the ability to manage complex payroll processes
• Strong communication skills with a customer-focused mindset
• Tech-savvy and adaptable, with a proactive approach to continuous improvement
• Able to work both independently and collaboratively within a team

Why Apply?

• Join a well-established, reputable organisation
• $46ph+ Super
• Be part of a collaborative and high-performing payroll team
• Opportunity to contribute to process improvements and system enhancements
• Contract: Fixed term 4 months
• Location: Eight Mile Plains
• Work model: Hybrid (office-based during onboarding then 2 days from home)
• Team environment: Large, supportive shared services function