Patrol Supervisor

DevSec; Brisbane; On-site; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Salary based on experience + super

Company patrol vehicle on shift

Work phone and full uniform

Career progression

Job summary

DevSec is seeking a hands-on Patrol Supervisor to lead day and night mobile patrols in Brisbane, reporting to the Operations Manager. You will manage rosters, ensure patrols, alarm responses and call-outs are completed on time, and mentor patrol officers across shifts.

The role offers career progression as the patrol division grows, with a salary based on experience + super and a company vehicle on shift. Applicants should have a Queensland licence and security credentials, with a strong focus

Qualifications

• A current, unrestricted Queensland security provider licence (security officer function).
• Certificate II in Security Operations or higher.
• A current open (not provisional) driver licence and a good driving record.
• Current first aid and CPR certificates.
• Full working rights in Australia.
• At least 2 years of mobile patrol experience, including alarm response.
• At least 12 months leading security officers, as a supervisor, team leader, 2IC or site supervisor.
• Experience building or managing rosters.
• Confidence with digital patrol and reporting apps (TrackTik or similar) and clear written reports.
• Availability for early mornings, nights, weekends and an on-call rotation.

Responsibilities

• Build the day and night patrol roster to meet client requirements within contracted hours and cost, working with our Service Delivery Administrator.
• Keep overtime to a minimum and flag coverage or cost risks early.
• Make sure every scheduled patrol is completed and every checkpoint is scanned in TrackTik.
• Brief, supervise and mentor patrol officers across day and night shifts, and lead by example on DevSec standards.
• Coordinate the response to alarms and call-outs, and escalate incidents in line with our procedures.
• Check incident and occurrence reports for accuracy and timeliness before they go to clients.
• Run lone worker welfare checks and pre-shift vehicle and equipment checks.
• Make sure every officer on shift holds a current licence and site induction, and raise site issues early.
• Step into patrols and respond yourself when the team needs it.

Skills

Leadership

Roster management

Calm under pressure

Clear written reports

Education

Certificate II in Security Operations

First aid & CPR certificates

Unrestricted Queensland security provider licence

Open driver licence

Tools

TrackTik

SimPRO

Mobile patrol apps

Job description

Full-time Permanent Mid-level Senior

Posted 22 Oct 2026

Description

Full time | Brisbane CBD and surrounds | Salary based on experience + super

About DevSec

DevSec is a Queensland security, electronics and concierge business looking after corporate and commercial clients across Brisbane. We deliver a premium, people-first service, and we back our people with direct, constant support from their management team. We work as one team: we help each other out, share what we know and present as one professional crew in front of every client.

The role

We are bringing more of our patrol work in-house and need a hands-on Patrol Supervisor to lead it. Reporting to our Operations Manager, you will run the day-to-day delivery of our day and night mobile patrols, lead and look after the patrol team, and make sure every patrol, alarm response and call-out is done properly and on time.

This role has a future. As our patrol division grows, so does the opportunity for career progression, and we want to grow our leaders from within.

What you will do

• Build the day and night patrol roster to meet client requirements within contracted hours and cost, working with our Service Delivery Administrator
• Keep overtime to a minimum and flag coverage or cost risks early
• Make sure every scheduled patrol is completed and every checkpoint is scanned in TrackTik
• Brief, supervise and mentor patrol officers across day and night shifts, and lead by example on DevSec standards
• Coordinate the response to alarms and call-outs, and *escalate incidents in line with our procedures*
• Check incident and occurrence reports for accuracy and timeliness before they go to clients
• Run lone worker welfare checks and pre-shift vehicle and equipment checks
• Make sure every officer on shift holds a current licence and site induction, and raise site issues early
• Step into patrols and respond yourself when the team needs it

What you will bring

• A current, unrestricted Queensland security provider licence (security officer function)
• Certificate II in Security Operations or higher
• A current open (not provisional) driver licence and a good driving record
• Current first aid and CPR certificates
• Full working rights in Australia
• At least 2 years of mobile patrol experience, including alarm response
• At least 12 months leading security officers, as a supervisor, team leader, 2IC or site supervisor
• Experience building or managing rosters
• Confidence with digital patrol and reporting apps (TrackTik or similar) and clear written reports
• Calm judgement under pressure, and availability for early mornings, nights, weekends and an on-call rotation

Great to have: Certificate III in Security Operations, experience with SimPRO, a working knowledge of the Security Services Industry Award and fatigue management, and experience with corporate and commercial patrol clients in Brisbane.

What we offer

• A salary based on your experience, plus super
• A company patrol vehicle on shift, a work phone and full uniform
• Career progression as the patrol division grows
• A management team that is on the phone and on the ground when you need it

DevSec is an equal opportunity employer. We value diversity and actively support the development of women into operational and leadership roles. We welcome applications from people of all backgrounds, including Aboriginal and Torres Strait Islander people and veterans.