Mobile Patrol Supervisor | Lead, Rosters & Incident Response

DevSec; Brisbane; On-site; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Salary based on experience + super

Company patrol vehicle on shift

Work phone and full uniform

Career progression

Job summary

DevSec is seeking a hands-on Patrol Supervisor to lead day and night mobile patrols in Brisbane, reporting to the Operations Manager. You will manage rosters, ensure patrols, alarm responses and call-outs are completed on time, and mentor patrol officers across shifts.

The role offers career progression as the patrol division grows, with a salary based on experience + super and a company vehicle on shift. Applicants should have a Queensland licence and security credentials, with a strong focus

Qualifications

• A current, unrestricted Queensland security provider licence (security officer function).
• Certificate II in Security Operations or higher.
• A current open (not provisional) driver licence and a good driving record.
• Current first aid and CPR certificates.
• Full working rights in Australia.
• At least 2 years of mobile patrol experience, including alarm response.
• At least 12 months leading security officers, as a supervisor, team leader, 2IC or site supervisor.
• Experience building or managing rosters.
• Confidence with digital patrol and reporting apps (TrackTik or similar) and clear written reports.
• Availability for early mornings, nights, weekends and an on-call rotation.

Responsibilities

• Build the day and night patrol roster to meet client requirements within contracted hours and cost, working with our Service Delivery Administrator.
• Keep overtime to a minimum and flag coverage or cost risks early.
• Make sure every scheduled patrol is completed and every checkpoint is scanned in TrackTik.
• Brief, supervise and mentor patrol officers across day and night shifts, and lead by example on DevSec standards.
• Coordinate the response to alarms and call-outs, and escalate incidents in line with our procedures.
• Check incident and occurrence reports for accuracy and timeliness before they go to clients.
• Run lone worker welfare checks and pre-shift vehicle and equipment checks.
• Make sure every officer on shift holds a current licence and site induction, and raise site issues early.
• Step into patrols and respond yourself when the team needs it.

Skills

Leadership

Roster management

Calm under pressure

Clear written reports

Education

Certificate II in Security Operations

First aid & CPR certificates

Unrestricted Queensland security provider licence

Open driver licence

Tools

TrackTik

SimPRO

Mobile patrol apps

Job description

DevSec is seeking a hands-on Patrol Supervisor to lead day and night mobile patrols in Brisbane, reporting to the Operations Manager. You will manage rosters, ensure patrols, alarm responses and call-outs are completed on time, and mentor patrol officers across shifts.

The role offers career progression as the patrol division grows, with a salary based on experience + super and a company vehicle on shift. Applicants should have a Queensland licence and security credentials, with a strong focus