Patient Services & Front Desk Coordinator

Southern Highlands Private Hospital; Bowral; In loco; AUD 55.000 - 70.000; Tempo pieno

Vantaggi offerti da questo lavoro

Growth opportunities

LinkedIn Learning access

Ramsay Rewards

Flexible rostering

Wellbeing support

Dental and health discounts

Descrizione del lavoro

Southern Highlands Private Hospital in Bowral is seeking a customer‑focused Front of House Administrator to support patient services and day‑to‑day clerical operations. You will greet patients and visitors, manage the front desk, assist with billing and consent communications, maintain patient records, and collaborate with clinical teams to ensure a seamless patient experience.

This role requires flexibility for a 7‑day rotating shift, strong communication, and solid computer skills across MS

Competenze

• Ability to greet patients, visitors and carers professionally.
• Experience with patient services, billing and consent communications.
• Excellent attention to detail and data integrity.
• Proficient in Microsoft Office and patient management systems.

Mansioni

• Manage front desk operations and clerical administration, providing a warm, professional welcome.
• Coordinate administrative processes in line with organizational requirements.
• Handle payments and remittances with accuracy and daily cashier duties.
• Maintain accurate patient documentation and complete tasks promptly.
• Collaborate with clinical teams and work independently when needed.

Conoscenze

Front desk operations

Customer service

Communication

Attention to detail

Time management

Teamwork

Formazione

High school diploma or equivalent

Strumenti

Microsoft Office

Patient management systems

Descrizione del lavoro

Southern Highlands Private Hospital in Bowral is seeking a customer‑focused Front of House Administrator to support patient services and day‑to‑day clerical operations. You will greet patients and visitors, manage the front desk, assist with billing and consent communications, maintain patient records, and collaborate with clinical teams to ensure a seamless patient experience.

This role requires flexibility for a 7‑day rotating shift, strong communication, and solid computer skills across MS