Medical Receptionist: Flexible Front Desk & Growth

Southern Highlands Private Hospital; Bowral; On-site; AUD 50,000 - 65,000; Full time

Benefits offered by this job

Career growth programs

LinkedIn Learning access

Flexible rostering

Salary packaging benefits

Job summary

Southern Highlands Private Hospital in Bowral is seeking a flexible Medical Receptionist to join our administrative team. The role involves admitting and discharging patients, checking in for consults, taking payments and general reception duties in a busy hospital environment.

You will provide a welcoming front-of-house experience, respond to emails, coordinate with clinical staff, and multi-task to ensure a smooth patient journey.

Qualifications

• Flexibility to work a rotating roster with no weekends
• Computer literacy including Microsoft Office suite programs and Patient Management Systems essential
• Experience in medical administration or patient-facing role highly desirable
• Ability to work under pressure and maintain good working relations with others
• High degree of attention to detail and accuracy
• Proven organisational skills and the ability to handle multiple tasks
• Strong interpersonal skills and a strong team focus are vital for this position

Responsibilities

• Provide a professional and welcoming front-of-house experience for patients and visitors
• Respond to and manage email enquiries in a timely and professional manner
• Coordinate with a large and friendly clinical staff team to ensure a seamless patient experience
• Demonstrate the ability to multi-task efficiently in a high-pressure, fast-paced environment

Skills

Interpersonal skills

Attention to detail

Multitasking

Teamwork

Customer service

Tools

Microsoft Office

Patient Management Systems

Job description

Southern Highlands Private Hospital in Bowral is seeking a flexible Medical Receptionist to join our administrative team. The role involves admitting and discharging patients, checking in for consults, taking payments and general reception duties in a busy hospital environment.

You will provide a welcoming front-of-house experience, respond to emails, coordinate with clinical staff, and multi-task to ensure a smooth patient journey.