Patient Services Coordinator – Medical Receptionist (Full‑Time)

I-MED Radiology Network; Sunshine Coast Regional; On-site; AUD 40,000 - 50,000; Full time

Benefits offered by this job

Fitness passport

Supportive management

Free parking onsite

Job summary

I-MED Radiology Network at Buderim Private Hospital is seeking a friendly, full-time Medical Receptionist. You will be the first point of contact for patients, handling check-in, inquiries, and billing across private, Medicare, workers compensation, DVA, hospital billing, and private health fund billings.

You’ll support reception duties Monday to Friday, with shifts spanning early to late hours. The role involves collaboration with radiologists, clerical and technical staff, and referrers,

Qualifications

• Experience in medical imaging or private insurers/Medicare billing is advantageous.
• Clear verbal and written communication skills.
• Experience with interventional bookings and procedures.
• Ability to work in a fast-paced environment servicing Hospital and Emergency Department.
• Strong organisational abilities to manage appointments and patient flow.

Responsibilities

• Greeting patients warmly and assisting with check-in procedures.
• Answering emails and phone calls promptly and handling inquiries professionally.
• Advising patients of preparation prior to relevant scans.
• Billing procedures – private, Medicare, workers compensation, DVA, hospital billing and private health fund billings.
• Collaborating with clerical and technical staff, radiologists, and referrers.

Skills

Medical industry experience

Private insurer & Medicare billing

Excellent communication

Interventional bookings experience

Job description

I-MED Radiology Network at Buderim Private Hospital is seeking a friendly, full-time Medical Receptionist. You will be the first point of contact for patients, handling check-in, inquiries, and billing across private, Medicare, workers compensation, DVA, hospital billing, and private health fund billings.

You’ll support reception duties Monday to Friday, with shifts spanning early to late hours. The role involves collaboration with radiologists, clerical and technical staff, and referrers,