Patient-Focused Radiology Receptionist | Scheduling & Care

I-MED Radiology Network; Melbourne; On-site; AUD 55,000 - 65,000; Full time

Benefits offered by this job

Competitive remuneration

Comprehensive induction training

Career progression opportunities

Team atmosphere and employee well‑be‑f

Employee assistance program

Job summary

I-MED Radiology Heidelberg is seeking a Medical Receptionist for a full-time, permanent position. The role involves booking patients for procedures across multiple clinics (Heidelberg, Warringal, Bundoora, Greensborough, Eltham, Doncaster and Mont Albert) and reporting to the Area Office Supervisor.

Expectations include billing, information provision and maintaining confidentiality. The ideal candidate will have medical receptionist experience (desirable but not essential), strong customer

Qualifications

• Previous medical receptionist experience is desirable but not essential.
• Experience in customer service/Administration.
• Strong communication, IT skills and attention to detail.
• Be able to maintain a high level of professionalism and confidentiality.
• Ability to work fast paced, autonomously and in a team environment.

Responsibilities

• Deliver high-quality reception and contact centre services with a smile.
• Schedule and manage appointments to ensure excellent customer service and clinic efficiency.
• Provide compassionate patient care and outstanding service.
• Build strong relationships with patients, referrers, staff, and managers to maintain our trusted reputation.

Skills

Medical receptionist experience

Customer service

Administration

Communication skills

IT skills

Professionalism

Confidentiality

Teamwork

Job description

I-MED Radiology Heidelberg is seeking a Medical Receptionist for a full-time, permanent position. The role involves booking patients for procedures across multiple clinics (Heidelberg, Warringal, Bundoora, Greensborough, Eltham, Doncaster and Mont Albert) and reporting to the Area Office Supervisor.

Expectations include billing, information provision and maintaining confidentiality. The ideal candidate will have medical receptionist experience (desirable but not essential), strong customer