Patient-Focused Admin Assistant – Melbourne CBD

Royal-Melbourne-Hospital; Melbourne; On-site; AUD 52,000 - 72,000; Full time

Job summary

The Royal Melbourne Hospital in Melbourne's Parkville precinct is seeking an Administration Assistant to join the Diabetes and Endocrinology Administration Team. The role is full-time and ongoing, 80 hours per fortnight including ADO, with park near public transport.

You will provide safe, efficient, person-centred administrative support to consumers and teams, maintain accurate records, and collaborate with patients, carers and health professionals.

Qualifications

• At least 12 months’ experience in a patient or customer service environment.
• Excellent communication, interpersonal and information technology skills.
• Experience using electronic medical record systems is desirable (EPIC experience preferred).

Responsibilities

• Provide safe, efficient and person-centred administrative support to consumers and teams.
• Work collaboratively with colleagues, patients, carers and health professionals.
• Maintain accurate records, complete required training and work within scope and policy.
• Contribute to risk management, safety, continuous improvement and service initiatives.
• Promote a respectful, inclusive and psychologically safe workplace, supporting team performance and wellbeing.

Skills

Communication

Interpersonal Skills

IT Skills

Tools

EPIC

Job description

The Royal Melbourne Hospital in Melbourne's Parkville precinct is seeking an Administration Assistant to join the Diabetes and Endocrinology Administration Team. The role is full-time and ongoing, 80 hours per fortnight including ADO, with park near public transport.

You will provide safe, efficient, person-centred administrative support to consumers and teams, maintain accurate records, and collaborate with patients, carers and health professionals.