Patient Services Coordinator – Part-Time, Fixed-Term

Melbourne Health; Melbourne; In loco; AUD 39.000 - 50.000; Part-time

Vantaggi offerti da questo lavoro

Salary packaging

Career progression

Close to public transport

Descrizione del lavoro

The Royal Melbourne Hospital is seeking part-time administrative staff to join the Specialist Clinics. You will support patients navigating outpatient care, register patients, manage referrals, and coordinate appointments across a busy clinic.

Join a team that handles over 195,000 attendances annually, with opportunities for career progression, salary packaging, and convenient transport access. This role emphasizes compassionate patient service and efficient administrative operations.

Competenze

• A caring and patient-focused approach with a commitment to improving access to care.
• Professional presentation and strong communication when liaising with healthcare stakeholders.
• Relevant clerical experience and well-developed administrative skills.
• Excellent data entry skills with a high level of accuracy.
• Experience handling phone enquiries, ideally in a call centre environment.

Mansioni

• Register patients, create referrals and maintain accurate records.
• Manage waitlists and coordinate appointment requests.
• Provide reception support for in-person and Telehealth appointments.
• Respond to patient enquiries via phone, email, SMS and online portals.
• Liaise with multidisciplinary teams to support coordinated patient care.

Conoscenze

Data entry

Communication

Administrative skills

Professional presentation

Patient-focused

Descrizione del lavoro

The Royal Melbourne Hospital is seeking part-time administrative staff to join the Specialist Clinics. You will support patients navigating outpatient care, register patients, manage referrals, and coordinate appointments across a busy clinic.

Join a team that handles over 195,000 attendances annually, with opportunities for career progression, salary packaging, and convenient transport access. This role emphasizes compassionate patient service and efficient administrative operations.