Administration Assistant

The Royal Melbourne Hospital; Melbourne; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Meaningful Work

Career Growth

Supportive Culture & Belonging

Innovation

World-Class Excellence

Salary Packaging up to AU$12,000 tax‑s

Parkville Precinct location

Job summary

The Royal Melbourne Hospital is seeking a capable front-of-house administrator to support the perioperative team at the Parkville precinct. You will provide clerical support, greet visitors, answer calls and assist with daily theatre operations, ensuring a smooth patient flow and efficient administration across the operating suites.

Based primarily at theatre front reception, you will work with perioperative staff, contribute to documentation processes and support the theatre floor coordinator.

Qualifications

• Excellent customer service and professional telephone manner.
• Strong administrative and computer skills with Microsoft Office.
• Knowledge of medical terminology.
• Demonstrated initiative, problem-solving ability, flexibility and reliability.

Responsibilities

• Greet visitors, answer phones and provide a professional front-of-house presence for the operating suite.
• Attend meetings, take minutes, and liaise with theatre staff and hospital personnel.
• Manage staff lockers, theatre access, consumables, deliveries and maintenance requests.
• Admit, transfer and discharge patients and provide clerical and basic IT support to perioperative staff.
• Assist the Theatre Floor Coordinator, audit documentation, run reports and upload post-op documents to Epic.

Skills

Customer service

Interpersonal skills

Communication

Telephone etiquette

IT basics

Tools

Microsoft Office

Job description

The Royal Melbourne Hospital – Parkville VIC

Join the Perioperative Administration team at The Royal Melbourne Hospital, providing essential clerical support to the operating theatres and perioperative leadership team.

Based primarily at theatre front reception, you'll support daily operations, assist the floor coordinator and work closely with perioperative staff to help ensure the smooth running of services.

What you'll be doing

• Greeting visitors, answering phones and providing a professional, friendly front-of-house presence for the operating suite
• Attending meetings and taking minutes, and liaising with theatre staff, hospital employees and company representatives
• Managing staff lockers, theatre access, consumables, deliveries and maintenance requests
• Admitting, transferring and discharging patients and providing clerical and basic IT support to perioperative staff and wards
• Assisting the Theatre Floor Coordinator, auditing documentation, running reports and daily scanning and uploading of post-op documents to Epic

About You

• Highly developed customer service, interpersonal and communication skills including a professional telephone manner
• Relevant clerical experience with strong administrative and computer skills including the Microsoft suite
• Knowledge of medical terminology
• Demonstrated initiative, problem-solving ability, flexibility and reliability
• Commitment to The Melbourne Way - people first, leading with kindness, excellence together Desirable
• Knowledge of perioperative services
• Experience with Electronic Medical Records systems, preferably Epic and iPM

Benefits of Working at RMH

• Meaningful Work Make a real difference in the lives of patients, families and our community.
• Career Growth Access learning, development, and diverse career opportunities.
• Supportive Culture & Belonging Join in a diverse and values-led organisation built on kindness, collaboration and inclusion.
• Innovation Help shape the future of healthcare through research, technology and new models of care.
• World-Class Excellence Work alongside leading healthcare professionals at one of Australia's premier public hospitals, within the Parkville Precinct—one of the world's leading biomedical and research precincts.
• Enjoy great employee benefits Salary packaging of up to $12,000 tax free and generous leave entitlements, including additional annual leave and a monthly accrued day off for eligible full-time staff (role/EBA dependent).
• Work in the Parkville Precinct Work in the Parkville precinct with excellent public transport, onsite parking options and access to staff health services.

Interviews may commence as applications are received. Early applications are encouraged as the role may close once filled.

All appointments are made subject to a satisfactory Criminal History Record Check and satisfactory Working With Children Check.

The RMH is committed to creating a culturally safe environment as a collective responsibility. We draw on our principles of self-determination, equity, accountability, and shared learning to create a culturally responsive health system that challenges how we strive for continuous quality improvement to meet the expectations of the communities and patients we serve.

RMH is a child safe organisation, committed to upholding the rights, safety, and wellbeing of children and young people in line with the Child Safe Standards.

As a leader in healthcare, we recognise the need to foster a culture of equity, inclusion, and belonging. We encourage people of all backgrounds, identities, and abilities to apply, and will provide adjustments to support equitable participation.