Administration Officer

Melbourne Health; Melbourne; On-site; AUD 42,000 - 54,000; Part time

Benefits offered by this job

Meaningful Work

Career Growth

Supportive Culture & Belonging

Innovation

World-Class Excellence

Employee benefits

Parkville Precinct location

Job summary

The Royal Melbourne Mental Health Service (RMH MHS) is seeking an administration professional to provide high-level support to staff across all programs. This part-time ongoing role, 48 hours per fortnight, offers a responsive learning environment and opportunities to contribute to statutory reporting under relevant acts.

You will operate computerised health information systems, deliver exceptional customer service, and work within a values-led, collaborative team at the Parkville precinct close

Qualifications

• High level administration support across programs.
• Experience operating health information systems.
• Excellent verbal and written communication.
• Ability to work autonomously and in a team.

Responsibilities

• Provide high-level administration support to all staff across programs.
• Operate and maintain computerised health information systems.
• Provide exceptional customer service to patients and staff.
• Assist with statutory reporting obligations under relevant mental health legislation.

Skills

Administrative support

Customer service

Stakeholder engagement

Attention to detail

Health information systems

Job description

• Part time ongoing opportunity | 48 hours per fortnight
• City Campus - Close to Public Transport
• Provide a high level of administration support to all staff across all programs.

The Royal Melbourne Mental Health Service (RMH MHS) is committed to working with consumers during their recovery by offering holistic and evidence-based (EB) treatment, which is inclusive of family/carers and provided by clinicians with well-developed skills. Staff employed within the RMH MHS are expected to identify EB practice competencies and to use these in their clinical work

Our service strives to create the best possible learning opportunities available to complement and support both emerging and existing expertise. Staff are required to actively participate in their own practice development by engaging in available learning opportunities within the service, as well as being committed to sharing their knowledge with their colleagues.

Key Accountabilities

• Provide a high level of administration support to all staff across all programs.
• Operate and maintain computerised health information systems
• Provide exceptional customer service
• Provide administrative support to ensure the organisation meets statutory reporting obligations under the Mental Health and Wellbeing Act 2022.

About You

You are an administration professional who also is:

• Passionate about making a genuine difference for people experiencing mental health challenges and their families.
• Collaborative and confident working both autonomously and as part of a team.
• An excellent communicator with strong stakeholder engagement skills and attention to detail.
• Proactive and solution-focused, with a positive “can-do” approach.

Benefits of Working at RMH

• Meaningful WorkMake a real difference in the lives of patients, families and our community.
• Career GrowthAccess learning, development, and diverse career opportunities.
• Supportive Culture & BelongingJoin in a diverse and values-led organisation built on kindness, collaboration and inclusion.
• InnovationHelp shape the future of healthcare through research, technology and new models of care.
• World-Class ExcellenceWork alongside leading healthcare professionals at one of Australia's premier public hospitals, within the Parkville Precinct—one of the world's leading biomedical and research precincts.
• Enjoy great employee benefitsSalary packaging of up to $12,000 tax free and generous leave entitlements, including additional annual leave and a monthly accrued day off for eligible full-time staff (role/EBA dependent).
• Work in the Parkville PrecinctWork in the Parkville precinct with excellent public transport, onsite parking options and access to staff health services.