Patient Experience Coordinator - Medical Imaging

X-Ray Group Pty Ltd; Sydney; On-site; AUD 50,000 - 60,000; Full time

Benefits offered by this job

Comprehensive Training

Uniform Provided

Career Development

Employee Benefits

Team Culture

Job summary

The X-Ray Group is seeking a Full-Time Medical Receptionist to be the face of our Albury clinics, delivering high standards of service to patients, referrers and the community. You will work Monday to Friday in a team-focused environment and gain comprehensive training.

Join our supportive team at Integral Diagnostics, part of IDX Group, and contribute to a culture of care, efficiency and professional development in a busy radiology setting.

Qualifications

• Experience in a customer-facing role.
• Willingness to learn medical imaging terminology.
• Strong computer and keyboard skills.

Responsibilities

• Answer calls with a friendly, professional voice.
• Schedule appointments using the Visage RIS system.
• Maximise efficiency by maintaining smooth clinics operations.
• Action patient referrals from multi-disciplinary teams.
• Prep patients by communicating preparation, costs and requirements.

Skills

Customer-facing experience

Tech savviness

Time management

Empathy and care

Tools

Visage RIS

Job description

The X-Ray Group is seeking a Full-Time Medical Receptionist to be the face of our Albury clinics, delivering high standards of service to patients, referrers and the community. You will work Monday to Friday in a team-focused environment and gain comprehensive training.

Join our supportive team at Integral Diagnostics, part of IDX Group, and contribute to a culture of care, efficiency and professional development in a busy radiology setting.