Patient Concierge – Medical Imaging Receptionist

South Coast Radiology; Albury City; Hybrid; AUD 50,000 - 66,000; Full time

Benefits offered by this job

Full uniform provided

Comprehensive training program

Employee benefits

Job summary

The X-Ray Group is seeking a full-time Medical Receptionist to join our Albury clinics, serving as the face of the organisation and delivering high-standard patient care. You will greet patients, schedule appointments, and coordinate with referrers and clinical teams.

This role emphasises courteous communication, accuracy in cost estimates, and clear patient preparation instructions. The successful candidate will thrive in a fast-paced imaging environment, support across multiple sites, and

Qualifications

• Experience in a customer-facing role is desirable.
• Willingness to learn medical terminology.
• Proficient computer and keyboard skills.

Responsibilities

• Answering calls in a friendly, professional voice.
• Scheduling using Visage RIS.
• Maximising efficiency by managing appointments.
• Prepping patients with prep instructions and cost estimates.

Skills

Customer service

Communication

Time management

Tech-savvy

Education

High school diploma

Tools

Visage RIS

Job description

The X-Ray Group is seeking a full-time Medical Receptionist to join our Albury clinics, serving as the face of the organisation and delivering high-standard patient care. You will greet patients, schedule appointments, and coordinate with referrers and clinical teams.

This role emphasises courteous communication, accuracy in cost estimates, and clear patient preparation instructions. The successful candidate will thrive in a fast-paced imaging environment, support across multiple sites, and