Pathology Preanalytical Specialist – Fast-Paced Lab Support

Sonic Healthcare Limited; Townsville City; On-site; AUD 30,000 - 41,000; Full time

Benefits offered by this job

Benefits Platform

Novated Leasing

Fitness Passport

Parental Leave

EAP (Employee Assistance)

Job summary

Sullivan Nicolaides Pathology (SNP) is seeking a Pathology Service Assistant to join Townsville’s Preanalytical Team. You will be the vital link between specimen collection and laboratory testing, ensuring accuracy, efficiency and excellent service.

Structured training and clear career progression support your growth within SNP. You’ll handle specimen receipt, processing and data entry, work across a 7:30am–8:00pm shift pattern Monday to Friday with weekend roster, and contribute to high-quality

Qualifications

• Proven keyboard and data entry skills
• Experience in fast-paced, professional teams
• Strong commitment to quality customer service
• Will to learn and develop skills

Responsibilities

• Provide compassionate and professional service to all patients and colleagues
• Manage incoming phone calls and respond promptly to enquiries
• Coordinate urgent specimen collections using a computer-aided dispatch system
• Receive, unpack, and accurately receipt pathology specimens
• Prepare, process, and distribute specimens for testing
• Perform pre-analytical procedures including centrifuging and aliquoting
• Safely lift and carry eskies as part of specimen handling requirements
• Register and accurately enter specimen data into the Laboratory Information System (LIS)
• Maintain precision and attention to detail in all documentation and data entry tasks

Skills

Communication

Organisational skills

Multi-tasking

Manual handling

Tools

LIS system

Job description

Sullivan Nicolaides Pathology (SNP) is seeking a Pathology Service Assistant to join Townsville’s Preanalytical Team. You will be the vital link between specimen collection and laboratory testing, ensuring accuracy, efficiency and excellent service.

Structured training and clear career progression support your growth within SNP. You’ll handle specimen receipt, processing and data entry, work across a 7:30am–8:00pm shift pattern Monday to Friday with weekend roster, and contribute to high-quality