Pathology Preanalytical Technician — Care & Precision

Sonic Healthcare Limited; Toowoomba Regional; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Benefits Platform

Novated Leases

Fitness Passport

Parental and Adoption Leave

Employee Assistance Program

Job summary

Sullivan Nicolaides Pathology (SNP) in Toowoomba invites applications for a Pathology Service Assistant to support the preanalytical team. You will bridge specimen collection and laboratory testing, ensuring accurate data entry, timely processing, and compassionate patient service.

In this hands-on role, you’ll handle specimen reception, pack and dispatch, enter data into the LIS, and help with pre-analytical tasks while maintaining safety and quality standards.

Qualifications

• Proven keyboard and data entry skills.
• Experience working in a fast-paced, professional team environment.
• Strong commitment to quality customer service.
• Willingness to learn and develop your skills.

Responsibilities

• Provide compassionate and professional service to all patients and colleagues
• Manage incoming phone calls and respond promptly to enquiries
• Coordinate urgent specimen collections using a computer-aided dispatch system
• Receive, unpack, and accurately receipt pathology specimens
• Prepare, process, and distribute specimens for testing
• Perform pre-analytical procedures including centrifuging and aliquoting
• Safely lift and carry eskies as part of specimen handling requirements
• Register and accurately enter specimen data into the Laboratory Information System (LIS)
• Maintain precision and attention to detail in all documentation and data entry tasks

Skills

Communication

Organisation

Multi-tasking

Accuracy

Customer service

Manual handling

Data entry

Tools

LIS

Job description

Sullivan Nicolaides Pathology (SNP) in Toowoomba invites applications for a Pathology Service Assistant to support the preanalytical team. You will bridge specimen collection and laboratory testing, ensuring accurate data entry, timely processing, and compassionate patient service.

In this hands-on role, you’ll handle specimen reception, pack and dispatch, enter data into the LIS, and help with pre-analytical tasks while maintaining safety and quality standards.