Pathology Service Assistant – Preanalytical Lab (Mackay)

Sonic Healthcare Limited; Mackay Regional; On-site; AUD 33,000 - 44,000; Full time

Benefits offered by this job

Benefits Platform with exclusive store

Novated Leases

Fitness Passport

Parental and Adoption Leave

Employee Assistance Program (EAP)

Career Opportunities

Medicare Rebates

Job summary

Sullivan Nicolaides Pathology (SNP) in Mackay is seeking a Pathology Service Assistant to support the preanalytical team. In this hands-on role you will assist with specimen receipt, preparation, data entry into the LIS, and patient service in a busy pathology environment.

Join a leading Australian pathology network within Sonic Healthcare, with structured training, clear career progression, and opportunities to build a long-term career in pathology.

Qualifications

• Proven keyboard and data entry skills.
• Experience in fast-paced, professional team environments.
• Commitment to accuracy, turnaround times, and customer service.
• Willingness to learn and develop skills.

Responsibilities

• Provide compassionate and professional service to all patients and colleagues
• Manage incoming phone calls and respond promptly to enquiries
• Receive, unpack, and accurately receipt pathology specimens
• Prepare, process, and distribute specimens for testing
• Perform pre-analytical procedures including centrifuging and aliquoting
• Safely lift and carry eskies as part of specimen handling requirements
• Register and accurately enter specimen data into the Laboratory Information System (LIS)
• Maintain precision and attention to detail in all documentation and data entry tasks

Skills

Keyboard and data entry skills

Communication skills

Team player

Flexibility to work shifts

Tools

Laboratory Information System (LIS)

Job description

Sullivan Nicolaides Pathology (SNP) in Mackay is seeking a Pathology Service Assistant to support the preanalytical team. In this hands-on role you will assist with specimen receipt, preparation, data entry into the LIS, and patient service in a busy pathology environment.

Join a leading Australian pathology network within Sonic Healthcare, with structured training, clear career progression, and opportunities to build a long-term career in pathology.