Parts & Inventory Specialist - Customer Care & Dispatch

Still Sverige Ab; Queensland; On-site; AUD 55,000 - 70,000; Full time

Job summary

Linde Material Handling is seeking an experienced Parts Coordinator in Australia to deliver high-quality service for spare parts enquiries and orders. The role involves handling over-the-counter and internal customer requests via email and phone, quoting parts, and ensuring timely picking and dispatching of parts.

The successful candidate will have at least two years in parts interpretation, strong warehousing understanding, ERP experience, and excellent attention to detail.

Qualifications

• Minimum of two years' experience in parts interpretation within our industry.
• Understanding of warehousing and stock control fundamentals.
• Proficient in Word, Excel & Outlook.
• Experience using ERP software to track stock levels.
• Strong customer service and communication skills.
• Certificate in warehousing or parts interpretation is desired.
• High attention to detail and accuracy.

Responsibilities

• Handle spare parts enquiries for over-the-counter and internal customers via email and phone.
• Prepare quotations for parts availability and supply.
• Process spare parts orders for internal and external customers.
• Pick and dispatch spare parts daily.
• Maintain housekeeping of storage areas.
• Liaise with suppliers, raise purchase orders, receipt goods, and process supplier invoices in a timely manner.
• Ensure stock levels and inventory control for consumables.

Skills

Parts interpretation

Customer service

Attention to detail

Stock control

Microsoft Office

ERP system

Education

Certificate in warehousing or parts interpretation

Tools

ERP software

Microsoft Office

Job description

Linde Material Handling is seeking an experienced Parts Coordinator in Australia to deliver high-quality service for spare parts enquiries and orders. The role involves handling over-the-counter and internal customer requests via email and phone, quoting parts, and ensuring timely picking and dispatching of parts.

The successful candidate will have at least two years in parts interpretation, strong warehousing understanding, ERP experience, and excellent attention to detail.