Parts Manager

Honeycombes Sales & Service; Townsville City; On-site; AUD 90,000 - 110,000; Full time

Benefits offered by this job

An attractive remuneration package

Staff discounts

Career opportunities through ongoing发展

Job summary

Honeycombes Sales & Service invites applications for a permanent, full-time Parts Manager at our Townsville Truck Centre. The role leads the Parts Department, driving sales, profitability and exceptional customer service within a family-owned Australian business.

The ideal candidate has 5+ years of parts experience in the commercial truck sector, strong automotive knowledge, and at least 3 years in a managerial role.

Qualifications

• 5+ years Parts experience within the commercial truck industry.
• Excellent customer service and communication skills
• Minimum three-years management experience

Responsibilities

• Lead and manage the Parts Department to achieve sales targets and profitability.
• Recruit, train and manage Parts Department staff.
• Monitor stock, inventory accuracy and supplier performance.
• Prepare reports for the Branch Manager.

Skills

Parts experience

Automotive knowledge

Customer service

People management

In-house software

MS Office

Willing to work outside hours

Education

Certificate III in Automotive Sales

Tools

Forklift licence

Job description

The Parts Manager role is a permanent full-time position based in our Townsville Truck Centre branch.

What we can offer:

• An attractive remuneration package and staff discounts
• Career opportunities through ongoing development opportunities, in-house and with Hino
• A rewarding and stable career with a family-owned Australian business
• A spot in a genuinely, caring team who build up one another for success

What we are looking for:

• 5+ years Parts experience within the commercial truck industry (which will put you straight to the top of the list!)
• A strong understanding of, or a background in automotive.
• Excellent customer service and communication skills
• Minimum three-years management experience
• Certificate III in Automotive Sales (Desirable)
• Ability to quickly learn our in-house computer programs
• Working knowledge of the Microsoft Office suite of programs
• A preparedness to work outside of normal business hours if required
• Forklift licence is highly desirable

Responsibilities:

Key responsibilities include, but are not limited to:

• Support the Branch Manager in business planning, departmental goal setting, and achieving parts sales and profitability targets.
• Lead and manage the Parts Department, ensuring high levels of customer service, operational efficiency, and revenue growth.
• Recruit, induct, train, and manage Parts Department employees, including performance management and development.
• Set, communicate, and monitor departmental objectives and sales targets.
• Drive parts sales through proactive customer engagement, relationship management, and identification of sales opportunities.
• Manage customer consignment stock, inventory levels, stock accuracy, and regular stocktakes.
• Monitor freight costs, supplier performance, aged inventory, and warranty and return claims to maximise profitability.
• Source and negotiate with suppliers to secure competitive pricing and quality products.
• Resolve purchasing, invoicing, inventory, and customer service issues in a timely manner.
• Prepare and provide operational and performance reports to the Branch Manager.
• Promote best practices, standard processes, and continuous improvement initiatives across the Parts Department.
• Assist in monitoring debtor accounts and supporting the timely collection of outstanding payments.
• Ensure the Parts Department achieves all short and long-term operational and business objectives.

This is a unique opportunity for an experienced Parts Interpreter to join our team.

Honeycombes Sales and Service value diversity and inclusion. We encourage all suitable applicants to apply for our role.

Connect with us on social media or check us out at www.honeycombes.com.au

Please note, the successful candidate will be required to participate in drug and alcohol testing.