Part-Time Tech & Repair Specialist – Customer Experience

PTC Phone Tech & Comm; Adelaide; Sur place; AUD 34 000 - 44 000; Temps partiel

Avantages offerts par ce poste

Staff discounts

Training & development

Performance-based bonus

Résumé du poste

PTC Phone Tech & Comm in Elizabeth, SA, is seeking a Part-Time Customer Service Sales and Device Technician to contribute to a busy repair shop. You will assist customers, support sales, and learn basic repairs in a dynamic retail setting.

IRP certification is preferred. You will diagnose devices, manage repair queues, and keep a clean, safe bench while growing your skills and contributing to a high-performance team.

Qualifications

• Experience in customer service and sales desirable.
• Ability to learn basic mobile device repairs.
• Willingness to work weekends as required.

Responsabilités

• Available in store
• Providing exceptional customer service and support at all times
• Assisting our frontline staff with sales when in store
• Diagnosing and repairing electronic and mechanical devices – fast, safe, and to the highest standard
• Troubleshooting faults and performing in-depth inspections
• Working independently to manage repair queues while keeping quality front of mind
• Maintaining a safe, clean, and well‑organised workbench
• Being a team player – supporting your team and growing your skills

Connaissances

Customer service

Sales

Device repair

Description du poste

PTC Phone Tech & Comm in Elizabeth, SA, is seeking a Part-Time Customer Service Sales and Device Technician to contribute to a busy repair shop. You will assist customers, support sales, and learn basic repairs in a dynamic retail setting.

IRP certification is preferred. You will diagnose devices, manage repair queues, and keep a clean, safe bench while growing your skills and contributing to a high-performance team.