Tech-Driven Retail Associate: Part-Time Sales & Repairs

PTC - Phone Tech & Comm; Toowoomba Regional; On-site; AUD 34,000 - 41,000; Part time

Benefits offered by this job

Staff discounts

Ongoing training

Job summary

PTC Phone Tech & Comm is seeking a Part-Time Customer Service Sales and Device Technician for our Grand Central Store in Toowoomba. In a fast-paced retail setting, you’ll deliver exceptional service, support sales, and assist with repairs while maintaining high standards of quality.

You’ll learn basic mobile device repairs and contribute to a friendly customer experience, with weekend availability and a motivated attitude toward goals and commissions.

Qualifications

• Strong customer service and sales experience essential.
• Willingness to learn device repair basics.
• Attention to budgets and KPIs is valued.
• Positive, proactive attitude in a busy retail environment.

Responsibilities

• Greet customers and drive sales with a focus on service quality.
• Assist frontline staff with product knowledge and upsell opportunities.
• Diagnose and repair simple electronic and mechanical devices as trained.
• Troubleshoot faults and perform in-depth inspections.
• Manage repair queues efficiently while maintaining safety and quality.
• Keep the workbench clean, organized and compliant.

Skills

Customer service

Sales experience

KPI awareness

Learning mindset

Team player

Tools

POS system

Job description

PTC Phone Tech & Comm is seeking a Part-Time Customer Service Sales and Device Technician for our Grand Central Store in Toowoomba. In a fast-paced retail setting, you’ll deliver exceptional service, support sales, and assist with repairs while maintaining high standards of quality.

You’ll learn basic mobile device repairs and contribute to a friendly customer experience, with weekend availability and a motivated attitude toward goals and commissions.