Device Technician & Customer Service Sales

PTC Phone Tech & Comm; Cleveland; On-site; AUD 45,000 - 65,000; Full time

Benefits offered by this job

Staff discounts

Ongoing training

Monthly bonuses

Job summary

PTC Phone Tech & Comm in Capalaba (QLD) is hiring a full-time Customer Service Sales and Device Technician. You’ll engage customers, drive sales, and support basic mobile device repairs in a fast-paced store environment.

We value enthusiasm, reliability, and a customer-first mindset. You’ll contribute to team goals, participate in weekly KPIs, and enjoy monthly bonuses, staff discounts, and ongoing training.

Qualifications

• Experience in retail or customer service preferred.
• Willingness to learn basic mobile device repairs.
• Team player with a sales-driven mindset.

Responsibilities

• Assist customers with product selection and answers to inquiries.
• Process sales, repairs intake, and upsell when appropriate.
• Learn basic mobile device repairs and support on-floor demos.
• Maintain store presentation and meet KPI targets.

Skills

Customer service

Sales

Device repair basics

Job description

PTC Phone Tech & Comm in Capalaba (QLD) is hiring a full-time Customer Service Sales and Device Technician. You’ll engage customers, drive sales, and support basic mobile device repairs in a fast-paced store environment.

We value enthusiasm, reliability, and a customer-first mindset. You’ll contribute to team goals, participate in weekly KPIs, and enjoy monthly bonuses, staff discounts, and ongoing training.