Part-Time Student Success Advisor

The University Of Western Australia; Western Australia; On-site; AUD 87,000 - 96,000; Part time

Benefits offered by this job

Flexible working options

Generous paid leave including parental

Up to 17% employer paid superannuation

Salary packaging available

Incremental progression based on 12月的?

Up to 25% discount on eligible UWAfull

Discounted health insurance

Employee Assistance Program

Job summary

The University of Western Australia is seeking a part-time Student Administration Officer to provide professional advice and guidance to current and prospective students, helping with enrolment, course planning, progression and university processes.

You will deliver high-quality student administration services, manage complex enquiries and maintain accurate records, contributing to continuous improvement of systems, policies and procedures while collaborating with academic and professional staff

Qualifications

• Relevant tertiary qualifications or an equivalent combination of education, training and relevant experience.
• Demonstrated experience in administration, student services, customer service or a comparable advisory environment.
• Excellent written and verbal communication skills with the ability to confidently manage complex enquiries and build effective stakeholder relationships.
• Strong organisational skills, attention to detail and the ability to manage competing priorities while maintaining high levels of accuracy.
• Proficiency in Microsoft Office applications and database systems, with a strong commitment to delivering an outstanding student-centred service.

Responsibilities

• Provide professional advice, support and guidance to current and prospective students, helping them navigate enrolment, course planning, progression and university processes.
• Deliver high-quality student administration services, manage complex enquiries, maintain accurate student records, and contribute to continuous improvement of systems, policies and procedures.
• Collaborate with academic and professional staff across the University to support positive student outcomes and an exceptional student experience.

Skills

Administration

Customer Service

Communication skills

Microsoft Office

Database systems

Education

Relevant tertiary qualifications or equivalent

Tools

Microsoft Office

Database systems

Job description

The University of Western Australia is seeking a part-time Student Administration Officer to provide professional advice and guidance to current and prospective students, helping with enrolment, course planning, progression and university processes.

You will deliver high-quality student administration services, manage complex enquiries and maintain accurate records, contributing to continuous improvement of systems, policies and procedures while collaborating with academic and professional staff