Part-Time Remote Operations Lead - Nanny Agency

Hyphen Connect; North Lismore; À distance; AUD 33 000 - 59 000; Temps partiel

Résumé du poste

Mini Connections, an Australian-based boutique nanny and babysitting agency, is seeking an experienced Remote Operations Manager. The role is part-time (20–30 hours per week) with remote work from the Philippines, operating in Australian Eastern Time hours.

You will own the end-to-end candidate sourcing, onboarding, and post-placement processes, while ensuring seamless client-candidate experiences and timely service delivery.

Qualifications

• Experience in operations management for a service agency setting.
• Strong CRM and candidate lifecycle experience.
• Excellent client-facing and communication skills.

Responsabilités

• Own candidate sourcing, onboarding, and lifecycle management.
• Oversee client inquiries and resolutions to ensure high service standards.
• Manage interview scheduling and coordination between clients and candidates.
• Maintain accurate CRM records and documentation.

Connaissances

Operations management

CRM management

Recruitment coordination

Client relations

Outils

Manatal CRM

Description du poste

Mini Connections, an Australian-based boutique nanny and babysitting agency, is seeking an experienced Remote Operations Manager. The role is part-time (20–30 hours per week) with remote work from the Philippines, operating in Australian Eastern Time hours.

You will own the end-to-end candidate sourcing, onboarding, and post-placement processes, while ensuring seamless client-candidate experiences and timely service delivery.