Remote Operations Manager — Nanny & Babysitting Agency

Hyphen Connect; Geelong; Remote; AUD 80,000 - 120,000; Full time

Job summary

Mini Connections is seeking a Remote Operations Manager for our nanny & babysitting agency servicing Brisbane, Gold Coast and global clients. You will own candidate sourcing, post-placement workflows, and client-candidate management so placements proceed smoothly.

As the operational backbone, you will manage onboarding, reference checks, and CRM updates, ensuring no delays in service while resolving conflicts and optimizing day-to-day processes.

Responsibilities

• Oversee candidate onboarding including reference checks and safety clearances.
• Manage candidate sourcing and client communications.
• Maintain an up-to-date CRM and ensure timely service delivery.
• Resolve conflicts and optimize daily workflows.

Skills

CRM management

Candidate sourcing

Reference checks

Child-safety compliance

Job description

Mini Connections is seeking a Remote Operations Manager for our nanny & babysitting agency servicing Brisbane, Gold Coast and global clients. You will own candidate sourcing, post-placement workflows, and client-candidate management so placements proceed smoothly.

As the operational backbone, you will manage onboarding, reference checks, and CRM updates, ensuring no delays in service while resolving conflicts and optimizing day-to-day processes.