Part-Time Personal Banking Advisor

Commonwealth Bank; Sydney; On-site; AUD 39,000 - 47,000; Part time

Job summary

Commonwealth Bank in Lane Cove, Sydney is seeking a Customer Banking Specialist to join our part-time team. You’ll engage with customers, explain banking options, and help them navigate home loans, business banking and financial advice.

You’ll work 30 hours per week across weekdays, delivering high-quality service in a busy retail environment and contributing to a culture that puts customers first and supports their financial wellbeing.

Qualifications

• Proven experience delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality.
• Excellent communication skills & the ability to articulate financial terms in a clear way.
• The ability to ask the right questions, find solutions, act with integrity and place the customer at the centre of everything you do.
• Ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions.
• A genuine interest in building a career with CommBank and improving the financial wellbeing and lives of our customers.

Responsibilities

• Have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice
• Support customers with enquiries, maintenance on accounts and process applications for credit products
• Provide options for the customer through education & demonstration of our in-branch technology and digital banking options
• Problem solve & provide effective solutions whilst championing our processes, procedures & drive our risk-adverse culture

Skills

Customer Service

Communication skills

Problem solving

Integrity

Job description

Commonwealth Bank in Lane Cove, Sydney is seeking a Customer Banking Specialist to join our part-time team. You’ll engage with customers, explain banking options, and help them navigate home loans, business banking and financial advice.

You’ll work 30 hours per week across weekdays, delivering high-quality service in a busy retail environment and contributing to a culture that puts customers first and supports their financial wellbeing.