Part-Time Banking Advisor — Customer Finance Solutions

CommBank; Sydney; Sur place; AUD 34 000 - 44 000; Temps partiel

Résumé du poste

CommBank in Sydney is seeking a Customer Banking Specialist for a part-time role at a Lane Cove branch. You will engage customers to understand needs, discuss Home Loans, Business Banking and Financial Advice, and help with enquiries and account maintenance.

Demonstrating in-branch technology and digital options will be part of the role. You will be expected to ask the right questions, deliver clear explanations of banking terms, and provide holistic solutions while upholding risk-aware

Qualifications

• Proven experience delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality.
• Excellent communication skills & the ability to articulate financial terms in a clear way.
• The ability to ask the right questions, find solutions, act with integrity and place the customer at the centre of everything you do.

Responsabilités

• Have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice
• Support customers with enquiries, maintenance on accounts and process applications for credit products
• Provide options for the customer through education & demonstration of our in-branch technology and digital banking options
• Problem solve & provide effective solutions whilst championing our processes, procedures & drive our risk-adverse culture

Connaissances

Customer service

Communication skills

Financial terms

Description du poste

CommBank in Sydney is seeking a Customer Banking Specialist for a part-time role at a Lane Cove branch. You will engage customers to understand needs, discuss Home Loans, Business Banking and Financial Advice, and help with enquiries and account maintenance.

Demonstrating in-branch technology and digital options will be part of the role. You will be expected to ask the right questions, deliver clear explanations of banking terms, and provide holistic solutions while upholding risk-aware