Part-Time Orthodontic Treatment Coordinator

Abano Healthcare Group; Brisbane; On-site; AUD 39,000 - 52,000; Part time

Job summary

Exact Orthodontics in Indooroopilly is seeking a friendly Treatment Coordinator three days per week. You will guide patients from their initial consultation through to starting treatment, coordinating with orthodontists, the Practice Manager and front office staff to keep the journey straightforward and positive.

You will coordinate consultations, explain treatment options and financial arrangements, prepare quotes, and maintain accurate patient records in a busy, patient-centric environment.

Qualifications

• Experience in dental treatment coordination, senior dental reception or dental assisting.
• Confident discussing treatment recommendations, fees and payment options with patients and families.
• Strong communication and relationship-building skills, with a warm and empathetic approach.

Responsibilities

• Guiding patients and families through recommended orthodontic treatment options, fees and payment arrangements.
• Building rapport with patients and helping them feel comfortable discussing their treatment needs.
• Presenting treatment plans and explaining financial options clearly and confidently.
• Coordinating new patient consultations, treatment starts and follow-up appointments.
• Preparing treatment quotes and health fund estimates.
• Following up outstanding treatment plans and quotes.
• Coordinating referrals and communications with referring dentists and specialists.
• Managing specialist correspondence and follow-up activities.
• Maintaining accurate treatment notes, patient records and correspondence within the practice management system.

Skills

Dental coordination

Dental reception

Dental assisting

Communication

Tools

Practice management software

Job description

Exact Orthodontics in Indooroopilly is seeking a friendly Treatment Coordinator three days per week. You will guide patients from their initial consultation through to starting treatment, coordinating with orthodontists, the Practice Manager and front office staff to keep the journey straightforward and positive.

You will coordinate consultations, explain treatment options and financial arrangements, prepare quotes, and maintain accurate patient records in a busy, patient-centric environment.