Orthodontic Treatment Coordinator — Part-Time

Abano Healthcare; Brisbane; On-site; AUD 34,000 - 48,000; Part time

Benefits offered by this job

Abano Uni Online for training

Employee Assistance Program

9% off Medibank Corporate health cover

Rewards through Abano Referral Program

Flare Benefits app

Job summary

Exact Orthodontics is seeking a friendly, organised Treatment Coordinator to join the team for a three-day-per-week, part-time role in Indooroopilly, Brisbane. You will guide patients from initial consultation through to treatment, coordinating with orthodontists and front office staff to ensure a smooth journey.

Key duties include presenting treatment options, explaining fees and payment plans, coordinating new patient consultations, and maintaining accurate patient records.

Qualifications

• Orthodontic experience is advantageous.
• Confidently discuss treatment options, fees and payment options with patients and families.
• Strong communication and relationship-building skills with a warm, empathetic approach.
• Excellent organisational skills and attention to detail.
• Proactive, collaborative team player.
• Genuine passion for outstanding patient care.

Responsibilities

• Guide patients and families through treatment options, fees and payment plans.
• Build rapport and help patients feel comfortable discussing needs.
• Present treatment plans and explain financial options clearly.
• Coordinate new patient consultations, starts and follow-ups.
• Prepare quotes and health fund estimates.
• Follow up on outstanding treatment plans and quotes.
• Coordinate referrals and communications with dentists and specialists.
• Maintain accurate treatment notes and records in the PMS.

Skills

Orthodontic experience

Communication skills

Organisational skills

Patient care

Job description

Exact Orthodontics is seeking a friendly, organised Treatment Coordinator to join the team for a three-day-per-week, part-time role in Indooroopilly, Brisbane. You will guide patients from initial consultation through to treatment, coordinating with orthodontists and front office staff to ensure a smooth journey.

Key duties include presenting treatment options, explaining fees and payment plans, coordinating new patient consultations, and maintaining accurate patient records.