Part-Time Orthodontic Treatment Coordinator

Exact Orthodontics; Brisbane; On-site; AUD 39,000 - 47,000; Part time

Job summary

Exact Orthodontics on Westminster Road in Indooroopilly seeks a friendly, organised Treatment Coordinator to guide patients from initial consultation to treatment. You’ll work with orthodontists, the Practice Manager and front office to streamline the patient journey and ensure clear communication.

This role focuses on coordinating appointments, presenting plans, and managing quotes, with a warm, empathetic approach to families across Brisbane's western suburbs.

Qualifications

• Orthodontic experience is highly advantageous.
• Confident discussing treatment recommendations, fees and payment options with patients and families.
• Strong communication and relationship-building skills with a warm and empathetic approach.
• Excellent organisational skills and attention to detail.
• A proactive approach and the ability to work collaboratively within a busy team.
• A genuine passion for providing outstanding patient care.

Responsibilities

• Guiding patients and families through recommended orthodontic treatment options, fees and payment arrangements.
• Building rapport with patients and helping them feel comfortable discussing their treatment needs.
• Presenting treatment plans and explaining financial options clearly and confidently.
• Coordinating new patient consultations, treatment starts and follow-up appointments.
• Preparing treatment quotes and health fund estimates.
• Following up outstanding treatment plans and quotes.
• Coordinating referrals and communications with referring dentists and specialists.
• Managing specialist correspondence and follow-up activities.
• Maintaining accurate treatment notes, patient records and correspondence within the practice management system.

Skills

Orthodontic experience

Communication

Organisation

Empathy

Teamwork

Patient care

Job description

Exact Orthodontics on Westminster Road in Indooroopilly seeks a friendly, organised Treatment Coordinator to guide patients from initial consultation to treatment. You’ll work with orthodontists, the Practice Manager and front office to streamline the patient journey and ensure clear communication.

This role focuses on coordinating appointments, presenting plans, and managing quotes, with a warm, empathetic approach to families across Brisbane's western suburbs.