Part-Time Office Administrator – Nonprofit

FNQ Independent Living Support Association Inc; Mackay Regional; On-site; AUD 34,000 - 44,000; Part time

Job summary

FNQ Independent Living Support Association Inc – Mackay QLD is seeking an Office Administrator to join our Mackay office. This permanent part-time role is 30 hours per week, Monday to Friday, with finish times of 4:00pm (Mon-Thu) and 3:00pm on Friday.

The successful candidate will provide front office support, manage phones and emails, maintain records, support HR onboarding, and assist with scheduling and reporting using Microsoft Office and CRM systems.

Qualifications

• Minimum 3 years’ experience in an administrative role
• Strong organisational and time management skills
• Ability to maintain accurate and efficient administrative systems
• Strong oral and written communication skills
• Strong and demonstrated Excel skills, including working with formulas, functions, sorting/filtering and data management
• Strong computer skills, including Microsoft Office, Outlook, CRM systems and platforms
• Capacity to review reports and present findings
• Ability to work both independently and within a team
• Current Class C driver’s licence
• Current Positive Notice or NDIS Worker Screening Clearance, or ability to obtain one
• Experience in a quality assurance or compliance-focused environment
• Relevant studies or experience related to community services or administration
• Rostering experience
• Experience in the disability, aged care, or quality/compliance sectors would be highly regarded.

Responsibilities

• Reception and front office support
• Answering phones and responding to email enquiries
• Greeting visitors and assisting staff, clients, and stakeholders
• General administrative support to Service Manager and Client Managers
• Supporting day to day office needs and functions
• Maintaining records, registers, and filing systems
• Staff Onboarding & HR Support
• Some data analysis including Microsoft excel.
• Reviewing / sorting / analysing excel reports
• Supporting staff compliance and administrative processes
• Assisting with meeting coordination, and day-to-day office tasks
• Rostering Support
• Occasional out of office duties - such as collecting supplies, roster drop offs etc

Skills

Time management

Organisation

Communication

Microsoft Office

CRM systems

Data analysis

Teamwork

Driver's licence

NDIS clearance

Tools

Microsoft Office

Outlook

CRM systems

Excel

Job description

FNQ Independent Living Support Association Inc – Mackay QLD is seeking an Office Administrator to join our Mackay office. This permanent part-time role is 30 hours per week, Monday to Friday, with finish times of 4:00pm (Mon-Thu) and 3:00pm on Friday.

The successful candidate will provide front office support, manage phones and emails, maintain records, support HR onboarding, and assist with scheduling and reporting using Microsoft Office and CRM systems.