Part-Time NDIS Plan Manager | Budget & Claims

My Disability Partner Pty Ltd; Adelaide; On-site; AUD 28,000 - 42,000; Part time

Job summary

My Disability Partner Pty Ltd (MDP) is an NDIS Plan Management provider dedicated to helping participants exercise choice, control and confidence with their funding. We are seeking an organised, experienced Plan Manager to join on a part-time basis, blending financial administration with person-centred service.

You will manage participant budgets, review invoices, process claims and ensure compliant, timely provider payments while maintaining accurate records and clear participant communications.

Qualifications

• Previous experience in NDIS Plan Management, or relevant experience in bookkeeping, accounting, finance or financial administration.
• Sound knowledge of the NDIS and NDIS pricing arrangements.
• Experience with invoice processing, payments, account management and budget monitoring.
• Experience using NDIS portals and/or participant management systems.
• Strong numerical and financial administration skills.
• Excellent attention to detail and accuracy.
• Strong organisational and time-management skills.
• Excellent written and verbal communication skills.
• Strong problem-solving and critical-thinking abilities.
• Confidence communicating with participants, families, nominees, providers and other stakeholders.
• Strong computer skills, including Microsoft Office and the ability to learn new systems.
• Commitment to participant choice and person-centred service delivery.
• Current NDIS Worker Screening Check or ability to obtain one.
• Completion of the NDIS Worker Orientation/Induction Module.
• Relevant qualifications and/or demonstrated experience appropriate to the position.

Responsibilities

• Manage and monitor participant NDIS budgets and expenditure.
• Receive, review and validate provider invoices.
• Process NDIS claims and arrange timely payments to providers and reimbursements to participants.
• Monitor funding utilisation and identify potential over- or under-utilisation.
• Provide participants with regular statements and clear information regarding their available funding.
• Support participants to understand their NDIS budgets and how their funding can be used to work towards their goals.
• Ensure invoices and claims comply with applicable NDIS pricing arrangements and requirements.
• Maintain complete, accurate and up-to-date participant and financial records.
• Investigate and resolve invoice, payment and claiming discrepancies.
• Liaise professionally with participants, nominees, providers, Support Coordinators and other relevant stakeholders.
• Provide responsive and professional customer service.
• Follow MDP policies, procedures and relevant NDIS requirements.
• Promote participant choice, control, dignity, rights and person-centred practice.

Skills

NDIS Plan Management

Bookkeeping

Numerical skills

Communication skills

Organisational skills

Education

Finance or admin qualifications

Tools

NDIS portals

Microsoft Office

NDIS systems

Job description

My Disability Partner Pty Ltd (MDP) is an NDIS Plan Management provider dedicated to helping participants exercise choice, control and confidence with their funding. We are seeking an organised, experienced Plan Manager to join on a part-time basis, blending financial administration with person-centred service.

You will manage participant budgets, review invoices, process claims and ensure compliant, timely provider payments while maintaining accurate records and clear participant communications.