Part-Time Member Experience Coordinator

Warrnambool City Council; Warrnambool; On-site; AUD 62,000 - 76,000; Part time

Job summary

AquaZone, Warrnambool’s premier aquatic, leisure and recreation centre, is seeking a Customer Service Officer to enhance the member experience. You’ll provide friendly, proactive service in a dynamic setting at AquaZone and contribute to a welcoming environment for all visitors.

The role is permanent part-time with a base salary of $69,273.10 per annum (pro-rata) and a 40-hour fortnight rostering pattern.

Qualifications

• Proven customer service experience in a fast-paced setting.
• Confidence using POS systems, membership databases and handling cash.
• Skills in preparing food and hot beverages.
• Availability across weekdays and weekends, within AquaZone operating hours.

Skills

Customer service experience

POS systems

Cash handling

Interpersonal communication

Food & beverage prep

Availability weekends

Tools

Membership databases

Job description

AquaZone, Warrnambool’s premier aquatic, leisure and recreation centre, is seeking a Customer Service Officer to enhance the member experience. You’ll provide friendly, proactive service in a dynamic setting at AquaZone and contribute to a welcoming environment for all visitors.

The role is permanent part-time with a base salary of $69,273.10 per annum (pro-rata) and a 40-hour fortnight rostering pattern.